Description
A5 guides businesses through their Digital Transformation journey with a focus on Campaign-to-Revenue. As a leading solutions provider and systems implementer, we modernize business processes through our strategic methodology using industry-leading Salesforce platform and backend ERP integrations. We are one of the very few partners in the eco system with Salesforce Ventures investment and are also proud to be part of the Salesforce partner advisory board. A5 has employees across North America, Europe and India.
Come join a growing Salesforce Practice and work on fun projects with good people
Certinia Solution Architect
As a Certinia Solution Architect, you will work directly with the project team to assist with client advisory, scoping of implementations, and overall engagement advisory for projects. You have an expert level understanding of Certinia products with a deep focus on PSA Cloud, and a solid functional and industry knowledge of Salesforce.
Responsibilities:
Lead the implementation of solutions in Certinia, providing both oversight and hands-on contributions to the design, development, and integration. Provide pre-sales client scoping and develop a statement of work estimations. Serve as a trusted advisor to the customer, driving conversations to understand their business processes, prioritize information needs, and translate business requirements into systems solutions. Work collaboratively with internal team members to design a solution that will meet the customer's business requirements. Map business functional requirements to system/technical requirements. Act as liaison between customer and technical team to communicate requirements for solution design, development, testing, and implementation. Assist with project management, planning, and coordination of project activities. Ensure that project does not duplicate functionality or diverge from client strategies. Create and deliver all solution related documentation, providing input and solution guidance to the technical lead for custom solutions. Lead the creation of project deliverables, spanning from process to system design elements with an emphasis on functional and technical design. Qualifications
Expert level understanding of Certinia products PSA Cloud certified (and/or other Certinia clouds) Hands-on experience working on implementations. Exceptionally collaborative, flexible, and adaptable when working with customers and various teams. Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical customers and coworkers. Strong organization and interpersonal skills Strong analytical skills with the ability to troubleshoot complex systems issues. Excellent attention to detail Experience working with enterprise clients. 
