E-Commerce Manager

E-Commerce & Marketplace Manager (In-Store, Hands-On Role)

Location: Dubuque, IA
Company: Stu's Home Improvement Outlet
Job Type: Full-Time, In-Store (Not Remote)

About the Role

Stu's Home Improvement Outlet is a fast-growing discount retail and liquidation business selling appliances, furniture, flooring, and home improvement products across multiple online marketplaces.

We are looking for a hands-on E-Commerce & Marketplace Manager to own, build, and scale our online sales channels. This is an all-in-one role for someone who understands what sells, how to price it, and how to execute across platforms—while working directly in the store with real inventory.

This is not an entry-level posting role. We need someone with 2–3+ years of real e-commerce marketplace experience who can take ownership and produce results.

Key Responsibilities

• List and manage products across:
• Facebook Marketplace
• Facebook & Instagram Shops
• eBay
• Additional platforms as appropriate (OfferUp, Shopify, etc.)
• Write optimized titles, descriptions, and pricing based on demand and market data
• Understand what sells vs. what doesn't in resale, liquidation, scratch-and-dent, and open-box categories
• Manage photos, condition notes, and accurate listings
• Coordinate in-store inventory → online listings
• Track performance, pricing trends, sell-through rates, and listing optimization
• Handle customer inquiries and marketplace messages
• Oversee order processing, packing coordination, and handoff for shipping or pickup
• Ensure accounts stay compliant with marketplace rules and best practices
• Help build repeatable systems and SOPs for scaling online sales
• Work directly with ownership to improve and expand e-commerce revenue

Required Experience

• 2–3+ years of hands-on e-commerce experience
• Strong experience with eBay and Facebook Marketplace
• Proven understanding of:
• Pricing strategy
• Sell-through rates
• Competitive research
• Listing optimization
• Experience selling physical goods, preferably:
• Furniture
• Appliances
• Home improvement products
• Liquidation / open-box / scratch-and-dent items
• Comfortable working in-store, handling inventory, and coordinating with staff

Preferred (But Not Required)

• Shopify experience
• Multi-channel listing tools
• Knowledge of shipping workflows for large or oversized items
• Experience building or improving e-commerce systems from scratch

What This Role Is NOT

• Not remote
• Not just posting pictures
• Not a passive admin role

This is a builder role for someone who wants ownership, responsibility, and growth.

Why Work at Stu's

• Fast-growing business with expanding locations
• Real decision-making authority
• Opportunity to scale online revenue significantly
• Stable in-store inventory with high turnover
• Mission-driven company supporting local families and community programs

Compensation

• Competitive pay based on experience
• Performance incentives tied to online sales growth
• Growth opportunity as e-commerce expands

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: Hybrid remote in Dubuque, IA 52003