Assistant General Manager

Why Delarosa?

We value leaders who can balance brand integrity with operational excellence building strong teams, memorable guest experiences, and sustainable business results.

Position Objective

Support the General Manager in leading the restaurant to operational excellence by executing brand standards, developing teams, and delivering consistent guest experiences. The Assistant General Manager plays a critical leadership role in day-to-day operations while preparing to step into full General Manager responsibility.

The ideal AGM is a hands-on, people-first leader who thrives in fast-paced environments, develops strong leadership teams, and treats their restaurant like their own business.

Position Accountabilities

Assistant General Managers are directly accountable for supporting results in these core areas:

Guest Experience: Consistently deliver exceptional guest experiences and achieve strong guest satisfaction.

Operational Execution: Ensure daily execution of food quality, service, cleanliness, and safety standards across FPH and BOH.

Hiring and Training: Support hiring, training, and development of team members while building future leaders and reinforcing company culture.

Key Responsibilities (in addition to Position Accountabilities)

Leadership & Culture: Lead with passion, presence, and accountability. Model energetic, hospitality driven floor presence. Support the General Manager in setting clear expectations and holding the team accountable to brand and company standards. Foster positive and inclusive performance oriented culture.

Guest Experience: Maintain high standards for food quality, service execution, cleanliness, and hospitality. Actively engage with guests and assist in resolving concerns in real time.

Operations: Support day-to-day restaurant execution across FOH and BOH. Ensure food safety, sanitation, and health department compliance at all times. Execute opening, mid, and closing shifts with confidence and consistency.

Team Development: Assist in hiring, training, coaching hourly team members. Build leadership bench strength through structured development and succession planning.

Administrative and Compliance: Support scheduling, payroll, invoices, and administrative tasks. Ensure compliance with labor laws, safety requirements, and company policies. Partner with General Manager on employee matters.

Financial Awareness: Execute labor and cost controls during shifts. Understand key financial drivers and support the GM in achieving budgeted targets Assist with P&L review preparation and action planning.

Experience

2-4 years of leadership experience in restaurants, hospitality, or a comparable service driven environment.

Experience supporting day-today restaurant operations across FOH and BOH.

Demonstrated ability to lead shifts, manage teams, and uphold service and quality standards.

Experience hiring, training, and developing managers and hourly team members, with interest in growing into a General Manager role.

Company Perks

• Competitive Salary/Pay
• We cover 100% of Health Insurance & Dental for this position
• Dining Privileges at 9 of San Francisco's Best Restaurants
• $1,000 Manager Referral Bonus (Applies to all 15 Restaurants in the group)
• Employee Portal with access to digital pay-stubs, W2, and your insurance information
• Group gym membership rates
• Transportation and Commuter Benefits
• Paid Vacation
• Dedicated Career Development

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.