Medical Assistant/Receptionist

We are seeking a professional, compassionate, and detail-oriented Neurosurgery Receptionist/Medical Assistant to join our dynamic medical team in delivering high-quality patient care. This role involves both clinical and administrative responsibilities to ensure efficient patient flow and support for neurosurgeons, patients, families, and medical staff in a fast-paced neurosurgical environment.

Key Responsibilities:

• Greet patients and visitors warmly, ensuring a welcoming and professional atmosphere.
• Schedule, confirm, and manage patient appointments, surgeries, and follow-ups.
• Answer and direct phone calls, emails, and other communications promptly and courteously.
• Verify patient insurance information and assist with pre-authorizations and referrals.
• Maintain accurate patient records and update electronic health systems (EHR/EMR).
• Coordinate with neurosurgeons, nurses, and other clinical staff to ensure timely patient care.
• Handle sensitive information with confidentiality and comply with HIPAA regulations.
• Assist with billing inquiries and collect co-pays or outstanding balances.
• Manage incoming and outgoing correspondence, including medical records and test results.
• Support administrative tasks such as filing, faxing, scanning, and inventory management.

Clinical Duties:

• Prepare patients for exams and procedures, including taking vital signs and medical histories.
• Assist neurosurgeons during minor procedures and examinations.
• Coordinate referrals, pre-authorizations, and insurance verifications.
• Document patient interactions and update electronic health records (EHR).
• Communicate with patients regarding test results, instructions, and care plans.
• Maintain inventory of medical supplies and ensure exam rooms are properly stocked and sanitized

Job Type: Full-time

Pay: $ $27.00 per hour

Expected hours: 40 per week

Benefits:

• Paid sick time
• Paid time off

Work Location: In person