Technical Trainer

Job Summary

The Technical Trainer plans, prepares and delivers training programs to meet the development needs of the employees.  Provides quality, timely and innovative training curriculum, including but not limited to: safety and applications along with training within Gas Operations job classifications. Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs.  Assess course and curriculum development. Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory, OSHA and industry requirements. This role also makes final determination on employee training and work readiness/progression status. Works together with field operations and On the Job Trainers to determine employee competency to determine and deliver competency training as needed.

Essential Functions

Technical Trainer 2:

Leads learning events to build student knowledge and skills with a primary focus on gas operation and maintenance, service, M&R, engineering, and other operations activities

Integrates classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning

Independently provides learning activities for more complex courses to improve student knowledge

Oversees training of tech trainer 1

Implements/trains learning initiatives that provide practical in field experience for employees

Identifies/reacts to learning opportunities, while developing employees towards masterly level of job positions

Partners with operations management to identify training needs and delivers programs to ensure compliance

Identifies needs and participates with Gas Standard reviews within operations

Researches, analyzes and applies current technology and related training by reviewing periodicals, journals, attending seminars, etc. to continuously improve training courses

Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches

Technical Trainer 3 (Includes Technical Trainer 2 duties plus):

Leads learning events that build student knowledge and skill with a primary focus on gas activities 

Directs classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning

Implements/trains learning initiatives that provide practical in field experience for employees

Leads a Training governance program

Subject matter expert for curriculum development

Develops and maintains working relationships with front line leaders to be aware of trainee experiences and knowledge

Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches

Required Qualifications For Technical Trainer 2

• 3+ years of experience in gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
• Experience delivering effective technical training programs.
• 1-3 years of experience in gas industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel
• Experience delivering effective technical training & evaluation programs

Required Qualifications for Technical Trainer 3

• 4-6 years of experience in gas utility industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
• Extensive experience in delivering effective technical training & evaluation programs
• Previous experience as a facilitator for various size groups
• Excellent communications, presentation, interpersonal skills
• Knowledge of PC applications/skills
• Knowledge of maintenance and operating procedures and processes used in the programs assigned
• Excellent communications, presentation, interpersonal skills
• Working knowledge of PC applications/skills (Workday, LMS, Onboard, WMS, MDTs, etc.)
• Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned
• Excellent communications, presentation, interpersonal skills
• Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
• Knowledge of Collective Bargaining Unit Agreement (where applicable)
• Travel up to 30%
• DL NUMBER - Driver License, Valid and in State Valid Driver's License Upon Hire

Preferred Additional Qualifications for Position

• Bachelor's Degree
• other technical related certifications or equivalent field experience

Physical Demands

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.​

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities. 

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at  or

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program.  Report any unsafe conditions and take actions to prevent personal injuries.  Support our interdependent safety culture by ensuring the safety of your co-workers.  Stay focused on the task at hand and promote productivity through good work habits.

E-Verify

NiSource participates in the U.S. Department of Homeland Security's E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

• E-Verify Poster  (English and Spanish) E-Verify Participation Poster English and Spanish
• Right to Work Poster  (English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*:

*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

Posting End Date (if applicable):