Inside Sales Associate

Inside Sales Associate – Charleston, SC

Location:
Conklin Metal Industries
607 Tradeport Drive, Suite 100
Summerville, SC 29472

Hours:
Monday – Friday, 7:00 AM – 4:00 PM (with opportunities for overtime)

About Us

Conklin Metal Industries is a fourth-generation, family-owned distributor of sheet metal, HVAC, and duct fabrication supplies. Founded in 1874, we proudly serve the entire Southeast through our expanding network of warehouses. Our customers include sheet metal contractors, mechanical contractors, duct fabricators, residential and multi-family new construction contractors, and HVAC service specialists.

We are a one-stop shop for every component used in the construction and installation of commercial and residential HVAC duct systems — from sheet metal and fasteners to insulation, machinery, and accessories. With our brand-new Charleston branch opening November 2025, we are building a team that's ready to deliver excellent service and help us grow in this exciting new market.

Position Overview

We are seeking a versatile and detail-oriented Inside Sales Associate to join our Charleston team. This role blends inside sales, customer support, and branch administrative functions, making it ideal for someone who enjoys variety in their day-to-day work.

You will assist walk-in and call-in customers, support local Territory Managers, process purchase orders and invoices, and help set up new customers and products. Your efforts will directly support branch success, customer satisfaction, and overall operational efficiency.

Key Responsibilities

Sales & Customer Support

• Handle customer sales via phone, email, text, and in person
• Support Territory Managers with quotes, order entry, product sourcing, and communication between the branch and field
• Conduct proactive outbound calls to existing customers weekly based on delivery schedules
• Serve walk-in customers by providing product knowledge and sales support
• Capture and communicate customer-specific requirements such as delivery preferences or product specs
• Monitor customer trends and collaborate with Territory Managers and Branch leadership on sales opportunities
• Assist with new customer and new product setups
• Support the Corporate Credit and Item Maintenance teams with