IT Help Desk Support Specialist I

Singleton Schreiber, LLP is seeking an IT Help Desk Support Specialist to provide technical, and systems support to our New Mexico offices and other locations. This role offers a unique opportunity for a motivated and versatile IT Help Desk Support Specialist to get hands-on with a variety of technologies while making a tangible impact on the organization's infrastructure. This will be a hybrid position, based in our Albuquerque, New Mexico office.

Salary And Benefits
$25.00- $28.00 per hour.

Actual compensation may vary based on factors such as location, skills, experience, and qualifications.

Job Duties Will Include

• Provide in person virtual support for desktop/laptop issues, including hardware, software, and peripheral troubleshooting.
• Respond to and resolve helpdesk tickets in a timely and professional manner.
• Set up and deploy computers, monitors, keyboards, and other hardware for new hires and office locations.
• Install, configure, and troubleshoot Windows, Microsoft Office Suite, Zoom, Adobe, SharePoint, RingCentral and legal-specific applications (e.g., Filevine, NetDocuments, Relativity, SmartAdvocate, Everlaw, CaseAnywhere, etc.).
• Assist with user