Field Application Engineer

What's in it for you?

• Power next-gen tech with a global leader in NAND flash controllers
• Innovate daily in a fast-moving, cross-functional team
• Join an award-winning company with top Asia-Pacific employer honors
• Tackle projects in AI, automotive, and enterprise storage
• Get rewarded with competitive pay, bonuses, equity & relocation perks
• Enjoy excellent health, wellness, and retirement benefits
• Grow in a supportive, engineer-driven culture that values your voice

Cutting-edge work. Big impact. Unmatched support. Let's talk

Summary

Join a global semiconductor innovator known for powering the world's storage solutions. This is an opportunity to directly support solid state drive (SSD) controller technologies, partner with leading OEMs, and act as a technical liaison between cross-functional engineering teams and strategic customers. If you're hands-on, customer-driven, and ready to own high-impact relationships, this role offers meaningful visibility and influence.

What You'll Do

• Serve as the primary technical point of contact for SSD controller customers
• Support product discussions, debugging (FA), and technical issue resolution
• Manage Jira ticket flow and ensure timely closure and communication
• Collaborate closely with internal ASIC, firmware, and system engineers
• Track project timelines, issues, and status updates for assigned customers
• Participate in design reviews and offer feedback on schematic/PCB layout
• Help escalate and translate customer needs into product or firmware updates

Experience You'll Need

• 3+ years of experience in field applications or technical customer support in semiconductors
• Strong hands-on knowledge of SSD systems and firmware (SATA, PCIe, NVMe preferred)
• Skilled in system-level debugging and root-cause analysis
• Familiarity with schematic capture tools and PCB layout workflows
• Confident in Windows/Linux OS environments and PC system architecture
• Excellent communication and relationship management skills
• Preferably speaks Mandarin

Job Type: Full-time

Pay: $140, $180,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

Wünschenswerte Fähigkeiten

• PCB Layout
• PCIe

• Milpitas, California, United States

Berufserfahrung

• Hardware
• System Engineer
• Solutions Engineer

Sprachkenntnisse

• English