Information Technology (IT) ManagerSouth Bend International Airport • United States
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Information Technology (IT) Manager
South Bend International Airport
- United States
- United States
Über
Job Description
Administration Department
FLSA Status:
Exempt Reports to:
VP of Finance & Administration Schedule:
Monday-Friday,
40+ hours per week, generally aligned with the core administration hours, however schedule may include early morning, evening, and weekend hours as needed.
Position Summary The IT Manager oversees all aspects of the Airport’s information technology infrastructure, including planning, implementing, and maintaining computer systems, networks, and applications to ensure smooth operation, and support of business goals. Key duties include developing IT strategy, managing budgets, evaluating technology needs, providing technical leadership and support to other departments, implementing security measures, troubleshooting issues, and staying updated with industry trends.
Essential Duties & Responsibilities Work with the VP of Finance & Administration and the Executive Team to develop and maintain a strategic plan for use of technology by the Airport Authority that would support furthering the mission as well as day to day operations. Work with the management team to analyze business requirements and develop and implement solutions to aid business needs. Lead the development and maintenance of technical standards as well as configuration baselines, ensuring security compliance and alignment with industry best practices. Serve as a key liaison between Projects, Maintenance, external and internal resources for IT related needs to guide planning decisions and ensure technology needs are fully integrated into capital and operational projects. Lead technical direction for the design and modernization of core network and systems infrastructure, with a focus on resiliency, scalability, and future growth. Manage relationship with all outside technology vendors including contract review and negotiations. Maintain and manage all aspects of internal infrastructure for all computer and network devices, including public and private Wi-Fi, with emphasis on lifecycle management and replacement planning Analyze and recommend solutions for cybersecurity plan including contingency planning. Coordinate troubleshooting of hardware and software issues utilizing external helpdesk when appropriate. Manage all other aspects of Information Technology use at the airport authority. Perform any other duties as may be assigned. Support and encourage the Authority’s Mission, Vision and Values Statements. All employees are expected to be part of our customer service team as Dedicated Customer Care Specialists. Qualifications To perform this role successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications / Functional Requirements Bachelor’s degree from an accredited college in Computer Science or related field. At least three (3) to five (5) years of relevant experience, preferably in a lead role working with business partners in support of operations. Knowledge of airport operations preferred. Must possess and maintain a valid United States, state issued, driver's license. Must complete and pass a comprehensive background and Criminal History Records check and be able to obtain and maintain security and access credentials. Must pass a pre-employment drug screening. Position is required to occasionally drive Airport Authority vehicles on Airport grounds and public roadways. Knowledge, Skills, and Abilities Excellent working knowledge of computer systems, network and systems administration, databases and data storage systems, and cybersecurity. Must be appraised on current trends in the industry. Must have the ability to use problem-solving techniques, organize and prioritize, maintain confidentiality, and listen and communicate effectively both verbally and in writing. Understanding of enterprise infrastructure concepts, including fiber connectivity, network topology, redundancy, and capacity planning. Must be able to make quality decisions based on sound judgment, to manage time effectively. Ability to adapt to and manage organizational change, develop effective working relationships with others, and deliver high-quality, customer-centric support. Ability to represent the Authority in a professional manner. Work Environment Position works both in an office setting and occasionally outdoors with exposure to a variety of temperatures and weather conditions. The noise level inside is usually quiet to moderate and outside may be moderate to loud. Exposure to dust, grease, excessive noise or vibration, and/or noxious gas or fumes may be occasionally expected. All work areas and Authority vehicles are smoke free.
Physical Requirements Ability to remain in a stationary position for constant and prolonged periods of time, often alternating between sitting and standing, and frequently operating a computer and other office equipment. Ability to lift and carry items weighing up to 20 pounds, along with occasional kneeling, crouching, and bending. Ability to walk, reach with hands and arms, and occasionally climb stairs. Vision abilities required include close, distant, color, peripheral, depth perception, and the ability to adjust focus. Vision acuity of 20/40 corrected or better. Ability to see and work at night and in dimly lit conditions as necessary. Ability to hear, understand, and distinguish speech and/or other sounds.
Sprachkenntnisse
- English
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