Senior Data Analyst - ( Hybrid) BelfastTeamFeePay • Belfast, Northern Ireland, United Kingdom
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Senior Data Analyst - ( Hybrid) Belfast
TeamFeePay
- Belfast, Northern Ireland, United Kingdom
- Belfast, Northern Ireland, United Kingdom
Über
TeamFeePay are seeking a Senior Data Analyst to play a critical role in shaping how we understand, manage, and activate customer data across the business. Reporting directly to the CIO, this role will be responsible for delivering high‑quality customer insights, building scalable reporting solutions, and supporting data‑driven decision‑making across sales, service, finance, and product teams.
This is a hands‑on role suited to someone who is equally comfortable working with raw data, engaging stakeholders, and translating business questions into clear, actionable insights.
Company Purpose TeamFeePay is a software platform for grassroots football clubs, helping club committees and volunteers with their club development needs and day‑to‑day management. Our software and account‑managed service supports clubs with our 5‑Pillar Club Development approach.
Finance
People
Governance
Facilities & Equipment
Football
Employee Benefits
A collaborative and supportive culture and working environment with regular social and charity events
Competitive salary and bonus
Vitality healthcare
Standard pension and holidays
Professional development opportunities.
Key Responsibilities
Own and manage customer data analytics, ensuring data accuracy, consistency, and reliability across systems
Design, build, and maintain Tableau dashboards and reports to support executive, operational, and customer‑facing use cases
Partner with the CIO and senior stakeholders to define key customer metrics, KPIs, and reporting standards
Analyse customer behaviour, lifecycle trends, retention, and revenue drivers to inform strategy and operational improvements
Produce and analyse monthly internal management reporting decks and quarterly board‑level presentations, delivering clear, accurate, and insight‑driven commentary on customer performance, trends, and key business metrics
Support data integration initiatives across CRM, billing, payments, and other core platforms
Contribute to the development of TeamFeePay’s broader data and reporting platform, including future‑state architecture
Work closely with engineering, product, sales, and service teams to understand requirements and deliver insights
Ensure best practices around data governance, documentation, and data quality
Mentor junior analysts or contribute to raising data literacy across the organisation.
Required Skills & Experience
5+ years’ experience in a data analyst or senior data analyst role
Strong experience working with customer data in a SaaS, fintech, or payments environment (or similar)
Advanced Tableau knowledge (required), including dashboard design, performance optimisation, and storytelling with data
Strong SQL skills and experience working with large, complex datasets
Proven ability to translate business needs into analytical solutions and clear insights
Experience working closely with senior stakeholders and presenting findings clearly and confidently
Strong attention to detail with a pragmatic, problem‑solving mindset
Desirable Skills & Experience
Experience with Salesforce Data Cloud (or similar customer data platforms)
Familiarity with Salesforce CRM and related ecosystems
Experience supporting or building data models for analytics and reporting
Exposure to data governance, master data management, or customer 360 initiatives
Experience in fast‑growing or scaling organisations.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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