adolescent services workerLa Crosse County • La Crosse, Wisconsin, United States
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adolescent services worker
La Crosse County
- La Crosse, Wisconsin, United States
- La Crosse, Wisconsin, United States
Über
FLSA NON-EXEMPT: The Part-Time Adolescent Services Worker Position (works 40-hours every two weeks) provides direct care, supervision, and support to youth residing in the County's juvenile detention center or shelter facility. Staff are responsible for ensuring safety, fostering youth development, and implementing program activities in compliance with Wisconsin D.C.F. 59 and DOC 346 State Statutes, as well as facility policies and procedures. This role requires maintaining a safe, structured, and supportive environment while consistently modeling positive behavior and upholding professional standards.
Essential Leadership Functions
Act with Integrity and Build Trust
Demonstrate mutual respect, humility, and honesty in all interactions
Speak up appropriately, even when expressing unpopular viewpoints
Actively listen and remain open-minded to diverse perspectives
Drive for Results
Set clear goals and objectives to motivate self and others to achieve outcomes
Seek new opportunities to improve processes and drive sustainable results
Hold self and others accountable through consistent evaluation and monitoring
Develop Talent and Effective Teams
Foster a collaborative environment that encourages knowledge sharing and growth
Provide mentorship and support to help self and others reach full potential
Recognize and leverage diverse strengths within self and team
Lead with Vision and Strategy
Understand and communicate a compelling vision that aligns with organizational goals
Develop and execute comprehensive strategies to achieve long-term objectives
Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully
Lead with Paradoxical, Critical, and Agile Thinking
Navigate complex situations by considering multiple perspectives
Adapt quickly to changes and uncertainties in the work environment
Make critical decisions using analytical skills, experience, and input from others
Build and Maintain Effective Relationships
Communicate and collaborate effectively with stakeholders across the organization
Influence others through coaching, consulting, and team-minded thinking
Develop and sustain partnerships that create positive outcomes for all stakeholders
Cultivate Community Engagement and Provide Excellent Service
Understand and address the needs and concerns of the community
Incorporate community perspectives into decision-making processes
Drive initiatives that create positive impacts beyond the organization
Demonstrate Emotional Intelligence
Show self-awareness and manage emotions effectively in challenging situations
Seek and respond constructively to feedback, even in the face of setbacks
Balance empathy with accountability when leading self and working with others
Essential Job Functions
Conduct youth intake and admission procedures, including documentation, legal paperwork, and property inventory.
Supervise and monitor youth during meals, recreation, education, chores, and structured programming.
Observe, document, and report youth behaviors, concerns, and progress using case management systems.
Provide emotional support and teach self-regulation and positive coping strategies.
Maintain a safe, clean, and orderly facility environment; assist with meals, laundry, and housekeeping.
Respond to emergencies with appropriate interventions, including crisis management, evacuation, and CPR.
Attend required trainings and meetings; maintain compliance with all state and program requirements.
Uphold confidentiality and demonstrate professional, respectful communication with youth, families, and staff.
Physical Demands: Regular walking, standing, bending, and lifting light items; occasional lifting/dragging of youth during emergencies.Sensory Demands: Near/far vision, active listening, and verbal communication essential for supervision.
Risk Exposure Categories:1. Direct exposure to blood/body fluids during emergency interventions2. Indirect exposure while assisting in related tasks3. No expected exposure during standard tasks
Related Job Function
This job description is not intended to encompass every job duty or responsibility but is only illustrative. This position is required to perform other duties as may be assigned or required.(1)
Knowledge, Skills & Abilities
KnowledgeAdolescent Development – Typical/atypical growth, emotional and social development.Trauma-Informed Care – Impact of ACEs, abuse, and neglect on youth behavior.Juvenile Justice System – DOC 346, PREA standards, court processes, and youth rights.Behavioral Management – Positive interventions, de-escalation, and crisis response.Cultural Competency – Respecting diversity of culture, race, gender identity, and socioeconomic background.Safety & Security – Emergency protocols, searches, contraband prevention, and facility operations.Health & Mental Health – Awareness of common diagnoses, suicide risk, and medication protocols.Case Management – Accurate record-keeping, progress notes, and incident documentation.Community Resources – Education, vocational, counseling, and re-entry supports.SkillsClear and respectful communication with youth, families, and professionals.Conflict resolution and mediation of disputes.Strong observation and assessment skills to monitor risks and behavior.Crisis intervention techniques, verbal and physical if necessary.Ability to build trusting relationships with youth while maintaining professional boundaries.Group facilitation for structured activities and discussions.Organization and time management to handle routines and documentation.Collaboration with multidisciplinary teams (probation, mental health, education, law enforcement).Computer literacy for documentation and reporting.AbilitiesMaintain professional boundaries while showing empathy and fairness.Adapt to changing youth needs and facility operations.Stay emotionally regulated in high-stress situations.Make sound decisions quickly under pressure.Demonstrate physical stamina for standing, walking, and emergency interventions.Enforce rules consistently and fairly.Protect confidentiality and uphold ethical standards.Encourage youth mentorship, growth, and goal setting.Identify risks and act with strong safety awareness.
Training & Experience RequirementsHigh school diploma or GED required.Preference for post-secondary education in criminal justice, human services, or a related field.Prior experience in juvenile justice, corrections, or human services preferred.Verification of prior employment required under Wisconsin law.Availability to work varied shifts and remain onsite for 8–16 hours.Completion of 160-hour Secure Detention Officer Certification within the first year; must maintain annual 24-hour recertification.Must pass reference checks, physical evaluation, drug screen, and criminal background check (no felony convictions).Valid driver's license with acceptable driving record.Per DOC d): Adolescent Services Workers of the same gender as the youth population must be on duty in living areas. Finalists may be considered based on this bona fide occupational qualification.
Other DutiesThis description is not exhaustive. Employees may be required to perform additional tasks as assigned to support facility operations.
Sprachkenntnisse
- English
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