Senior Manager, IT

Job Family

IT - General

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them.

We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit

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Job Description Summary

Provides management and supervision for the Network Operations team within the IT organization. Collaborate with other IT leaders, business leaders, technology/business consultants, the various IT functional areas, and outside consultants to support the requirements of the business.

Job Description

What You Will Do:

• Participate in strategic planning and decision-making related to Network services (Data Center Networks, Cloud Network, Office Wireless, F5, Firewalls, Circuit).
• Directs Network technology operations ensuring SLA's and processes are followed related to change, incident and problem management.
• Directs multiple functions in a highly technical and strategic area Directs management activities and initiatives; supervises managers and supervisors, as well as consultants and professional staff
• Oversees services provided to multiple internal and external customers, focusing on one or more business segments
• Interacts and communicates frequently with executive management, providing thorough feedback and excellent recommendations
• Directs the development and implementation of integrated IT initiatives to support business strategies
• Leads the development of standards and decisions regarding changes to systems/applications
• Alignment with IT strategy and plan to support multiple business units, which may include analyzing new emerging technologies and translating implications of the new technology in operational models.
• Provides enabling technologies that make it easier for customers and suppliers to do business as well as increase revenue and profitability
• Integrates high-quality, low-cost services across multiple businesses and customers
• Manage technology budget
• Partner with procurement team and vendors for management of network services

What You Will Need:

Qualifications

• Bachelor's degree in computer science or business degree or equivalent experience. Minimum of 10 years relevant work experience
• IT Operational management experience in infrastructure network support or other areas that tightly align with Network services.
• Experience managing IT budgets inclusive of hardware, software and staff resources.
• Management of large operational functions, including on-boarding services, financial budgets, and SLA's.
• Management of small- and large-scale changes in an enterprise operation, following proper change control and communications.

Preferred Qualifications:

• Highly motivated, detail oriented, effective communicator, technology and managerial leadership skills.
• Hands-on development and managerial experience in large-scale, high-volume, and complex environments preferred.
• Hybrid Work Environment (Tuesdays, Wednesdays, Thursdays)

Compensation:

The Salary for this position generally ranges between $142,000-175,000. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (hybrid) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This is a hybrid position requiring three days in office per week in one of our hub locations (Cedar Rapids, IA; Philadelphia, PA; Denver, CO). Relocation assistance will not be provided for this position.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

• Competitive Pay
• Bonus for Eligible Employees

Benefits Package

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the

Aegon Transamerica Foundation

in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica's Parent Company

Aegon

acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

• As of December 31, 2023