Business Analyst

Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.

The
Senior Business Analyst
will lead requirements gathering, design, and quality assurance for application platforms that are used by our Franchisees, their employees and customers. Additionally, the Senior Business Analyst will work with the Director of Product Management on both internal and external projects and initiatives with broad scope and high impact to the organization. Senior BA will be an expert in understanding best practices in business analysis and quality assurance

Responsibilities

• Leads IT systems /solutions analysis and verification from inception through development of software solutions as well as custom developed solutions, ensuring compliance with the requirements
• Collaborates with customers and internal groups to identify and prioritize business needs and to aggregate business requirements
• Participates and lead requirements sessions with all levels of business
• Values and executes a strong software development methodology, preferably Agile, and Systems Development Life Cycle
• Documents and builds Functional Test Plans which encompasses the business requirements specific to each application
• Organizes and records detailed test results and provides reports on results and project status
• Works with project teams through the design and test stages to ensure strict adherence to business requirements
• Reinforces the organization's core values and behavioral expectations through modeling, communication, and coaching

Qualifications

• Strong analytical skills and problem-solving ability, including an expertise in soliciting and interpreting customer's business needs and translating them into application and operational requirements
• Demonstrable strong organizational and critical thinking skills with the ability to prioritize and negotiate with stakeholders
• Possess strong quality assurance skills to verify business and system requirements are met via detailed test plans, cases, and scripts, providing feedback and peer reviews of QA artifacts, including testing results
• Demonstrable teamwork and interpersonal skills
• Demonstrated expertise in performing analyst role for enterprise software product development organizations
• Demonstrable strong organizational and critical thinking skills with the ability to prioritize and negotiate with stakeholders
• Completes tasks in a timely manner as instructed by the supervisor
• Cooperates with senior management and coworkers to ensure that services can be adequately maintained and meets the needs of internal and external customer
• Treats clients and associates with courtesy, respect and dignity
• Interfaces with management and technology support personnel
• Bachelor's degree in Computer Science, Engineering, or equivalent education; Master's degree, preferred
• Minimum 10 years of experience working in IT organization, software and product development
• 6+ years of Business Analysis experience on application development
• Demonstrated proficiency with Microsoft Office Suite of product
• Demonstrated ability to interact cross-functionally at all levels internally and externally, and ability to develop relationships with vendors, customers and prospects, when appropriate
• Ability to quickly learn and effectively leverage operations, enabling technology, processes and other assets
• Demonstrated negotiation, facilitation and consensus building skills
• Demonstrated proficiency in Jira, confluence, workflows

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa's at this time.

Authority Brands Inc. is
an Equal Opportunity Employer