Campus Manager

About Us:

Established in 1996, Kootenay Columbia College (KCC) has been a cornerstone of post-secondary education in British Columbia. Designated by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education, we are proud of our longstanding reputation for delivering high-quality, student-focused education. KCC is located in the beautiful, small city of Nelson, BC, and the heart of KCC lies in our amazing teaching faculty and students.

Job Overview:

KCC is seeking a highly organized, detail-oriented, and experienced leader to join our team as the Campus Manager. In this role, you will be responsible for overseeing the daily operations and activities of the Nelson campus, ensuring the seamless and efficient delivery of academic programs, student services, and administrative functions. Key responsibilities include managing student records, admissions, financial services, career services, and reporting on academic progress and financial matters. The Campus Operations Manager will also serve as the primary liaison with government bodies and funding agencies, ensuring compliance with PTIB and college policies while developing and implementing new policies and procedures as needed.

Requirements:

• Bachelor's degree or equivalent work experience required
• Experience in post-secondary education management preferred
• Previous supervisory experience in a private post-secondary institution is preferred
• Knowledge of post-secondary business models, including admissions and financial aid
• Proven decision-making and problem-solving skills, particularly in resolving challenging situations

Skills & Attributes :

• Strong leadership skills, promoting a culture of customer service excellence
• Proficiency in Microsoft Office and G Suite applications
• Excellent written and verbal communication skills
• Ability to build and maintain positive relationships with staff, students, faculty, and the community

Duties and Responsibilities:

• Oversee the daily operations and activities of the Nelson campus, including student academics, admissions, financial services, and career services.
• Manage student records and reporting on academic progress and financial matters.
• Assist in the development and publication of the academic master schedule.
• Assess and improve workflow processes and customer service levels to maintain high student satisfaction.
• Supervise and develop campus staff, facilitating professional growth opportunities and managing
• performance according to established goals and policies.
• Recruit, review, and evaluate prospective employees, making recommendations for hiring.
• Resolve student concerns and complaints in a timely and effective manner.
• Prepare and manage the campus budget and forecast, ensuring all variances are explained.
• Track key campus performance metrics, including student enrollment, retention, revenue,
• graduate employment rates, and satisfaction levels of students, graduates, and employers.
• Act as the campus contact for relevant government bodies and funding agencies.
• Ensure compliance with the PTIRU and college policies.
• Develop and implement new policies and procedures as required for the campus.
• Maintain a welcoming and safe campus environment, ensuring that facilities are well-maintained.
• Establish and maintain strong relationships with local educational institutions, community agencies, and industry partners to support the college's goals.
• Participate in the development of new programs and activities that contribute to the college's long-term success
• Manage the local social media presence to enhance campus visibility and engagement.
• Plan and organize career fairs, student gatherings, and graduation events throughout the year.

KCC is committed to creating an inclusive and welcoming environment for all employees and encourages applications from all qualified individuals, including those from diverse backgrounds. Apply soon