Production Operation Specialist

The Production/Operations Specialist plays a key role in ensuring the smooth and efficient functioning of the Department of Veteran Affairs Consolidated Mail Outpatient Pharmacy (CMOP). The CMOP utilizes a combination of automated and manual procedures to prepare and dispense Over The Counter (OTC) and legend drug prescriptions, controlled substance prescriptions, bulk type prescriptions, and medical/surgical products directly by mail to patients. The nature of services includes the operation and support of automated and manual filling equipment, and the preparation of prescription orders for mail-out dispensing. This role involves providing administrative and technical support, coordinating resources, and forecasting and ensuring the CMOP achieves operational excellence. The ideal candidate will be detail oriented and skilled at forecasting trends to determine potential needs.

Duties/Responsibilities:

• Direct the production, pricing, sales and distribution of healthcare services and responsible for overall operations improvement.
• Day-to-day duties may include forecasting customer demand and meeting with managers from other departments.
• Handle and maintain records, reports, and documentation related to daily operations.
• Respond to inquiries from internal and external stakeholders.
• Monitor and address any operational issues or bottlenecks.
• Propose and implement solutions to streamline operations.
• Assist with troubleshooting and resolving operational system issues.
• Collect, analyze, and present data to support operational decision-making.
• Generate regular reports and summaries for management review.
• Other duties as assigned.

Required Skills/Abilities:

• Strong attention to detail and problem-solving skills.
• Strong analytical and forecasting skills.
• Proficient in the Microsoft Office software and various computer applications.
• Good written and verbal communication skills.
• Ability to work with a diverse employee population including all levels of management and staff.

Education and Experience:

• Bachelors Degree
• At least six (6) years of relevant experience.
• Must be able to pass background checks.
• Current and valid driver's license.

Physical Requirements:

• Must be able to lift up to 20 pounds when required
• Must be able to stand or sit for long periods of time (8-10 hours), stoop, reach upward and withstand various types of repetitive motion inherent in the various tasks to be performed

NOTE: All functions of this position are not necessarily described in this description.

ATP2 is an Equal Opportunity Employer and we value diversity in the workplace. ATP2 does not discriminate based on race, color, religion, gender, gender identity, national origin, age, disability, or any other characteristic protected by applicable state or federal civil rights law.