Manager, Program

• The initial compensation for this position ranges from $93,767.64 - $115,322.37 per year.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
• The salary may also vary if you reside in a different location than the location posted.
• 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. *
• 7.5% Bilingual Differential for qualified positions*
• *Must meet company policy eligibility requirements.

• Benefits eligibility starts on day ONE!
• We offer comprehensive medical, dental & vision benefits, voluntary life insurance, flexible spending, health savings account, EAP, and more!
• Employer Paid Long-Term Disability & Basic Life Insurance
• 401K Employer Match up to 4%
• Competitive Time Off Plans (may vary by employment status)
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

1. Develops, interprets, and ensures consistent implementation of program philosophy, objectives, standards, policies, procedures, and program practices.
2. Ensures effective coordination of services for children and families with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers.
3. Provides direct supervision, coaching and mentoring to the direct service staff.
4. Supports the program with stand by quick response training and implementation.
5. Hires, trains, and manages overall performance of direct service staff, as assigned.
6. Provides administrative training to direct service and support staff.
7. Program trainings that are in line with agency expectations, learning paths, contractual requirements (ie. Wraparound Training, CANS Training, Core Practice Model Training, Crisis Intervention, etc).
8. Supports in the training of documentation and quality assurance to meet both agency and payer standards.
9. Monitors and reviews defined outcome achievement for youth and families, as well as satisfaction levels for youth, families, and referring workers and agencies to develop appropriate trainings and tools to enhance services.
10. Analyzes and integrates the use of outcome data to improve service delivery within assigned team.
11. Initiates and participates in organizational quality improvement efforts.
12. Manages day-to-day operations including utilization of human and other resources.
13. Oversees and approves financial expenditures within assigned fiscal authority to ensure good stewardship and management within budgeted parameters.

1. Driving to appointments with clients and their families or other key contacts.
2. Physical interactions with children of variable ages such as but not limited to games, sports, and other activities.
3. Performs other responsibilities, as assigned, to support specific department/business needs.

• CQI/QA Projects
• Clinical Leadership
• Encouraging Customer Focus
• Leads Team Performance
• Operational Acumen

• Master's Degree in Social Work, Marriage and Family Counseling, Psychology, or related field.
• At least two (2) years supervisory experience.

• Five (5) years of direct experience of which three (3) years experience in the area of children's mental health preferred.
• Two (2) years of supervisory experience or three (3) additional years of direct service experience beyond the minimum preferred.
• License Preferred (LMFT, LCSW, LPCC)

• Three (3) additional years of direct service experience beyond the minimum may be substituted for supervisory experience

• San Jose, California

Berufserfahrung

• General Project Management
• HR

Sprachkenntnisse

• English