Website Coordinator
Robertson Marketing Group
- Remote, Oregon, United States
- Remote, Oregon, United States
Über
About Robertson Marketing Group
At Robertson Marketing Group (RMG), we help companies bring their brands to life through custom promotional merchandise and tailored e-commerce solutions. For more than 45 years, we’ve partnered with clients nationwide to create meaningful brand experiences—supported by a culture that values collaboration, flexibility, and work-life balance.
Position Overview
The Website Coordinator plays a key role within our Digital Services team, supporting the day-to-day operation and success of client e-commerce websites. This role focuses on ensuring websites are accurate, fully stocked, visually engaging, and operating smoothly—while working cross-functionally with IT, Sales, Customer Support, Inventory, and Receiving.
If you enjoy problem-solving, working with digital platforms, and collaborating with multiple teams to deliver a seamless customer experience, this is a great fit.
Key Responsibilities
* Maintain assigned e-commerce websites by ensuring products, images, and content are accurate, current, and complete
* Upload and configure products, promotions, banners, and page content to enhance user experience
* Monitor and manage client inventory, including weekly inventory reporting and reorder recommendations
* Coordinate with the IT team to identify, troubleshoot, and resolve website or technical issues
* Partner with the Receiving department to resolve shipment discrepancies or inventory concerns
* Collaborate with Sales Representatives and clients to fulfill website-related requests
* Work closely with Customer Support to help resolve customer inquiries or order issues
* Assist with testing, deployment, and implementation of new website features or enhancements
* Evaluate website performance and recommend strategies to improve sales conversions and customer engagement
* Ensure all reporting requirements are completed accurately and on time
* Maintain confidentiality of all company and client proprietary information
* Perform additional duties as assigned
Knowledge, Skills & Experience
* Strong analytical, organizational, and problem-solving skills
* Excellent communication and customer service abilities
* Ability to collaborate effectively with IT, sales, marketing, billing, and logistics teams
* Experience working with websites, e-commerce platforms, or other digital solutions
* Basic understanding of web technologies such as HTML, CSS, JavaScript, FTP, browsers, mobile applications, security protocols, and common file formats is a plus
Education & Experience
* Associate’s or Bachelor’s degree in a related field preferred
* Minimum of three (3) years of experience working with digital or online services preferred
Work Environment & Physical Requirements
* Typing and desk work approximately 90% of the time
* Walking or standing 10% or less of the time
* Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Why You’ll Love Working at RMG
* *Remote-friendly culture:* Work from home most of the time, with occasional in-office collaboration
* *Flexible workday:* You choose your break schedule—30 minutes or an hour—so long as you’re available between 8:00 a.m. and 5:00 p.m., Monday through Friday, and work 40 hours per week
* *Supportive culture:* We value work-life balance and trust our employees to manage their time responsibly
* *Comprehensive benefits:* Competitive benefits package, paid time off, and holiday schedule
* *Positive work environment:* Guided by our founding principles and a people-first mindset
Equal Employment Opportunity
Robertson Marketing Group is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, age, religion, national origin, citizenship status, marital status, sexual orientation, disability, military or veteran status, genetic information, or any other protected status under applicable law.
Reasonable accommodations are available for qualified individuals with disabilities in accordance with federal, state, and local laws.
Job Type: Full-time
Pay: $42,000.00 - $47,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Education:
* High school or equivalent (Required)
Work Location: Remote
Sprachkenntnisse
- English
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