Front Desk Receptionist

Job Summary
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, ensuring a welcoming environment while efficiently managing administrative tasks. This role requires excellent communication skills, proficiency in office management software, and the ability to handle multiple responsibilities with professionalism and courtesy. Experience in office or medical reception is preferred, along with strong organizational and computer skills. Bilingual abilities are a plus to better serve diverse clients and patients.

Duties

• Greet visitors and clients promptly, providing exceptional customer service
• Manage multi-line phone systems, directing calls accurately and professionally
• Schedule appointments, manage calendars, and coordinate meetings using Google Workspace or Microsoft Office tools
• Maintain accurate data entry, filing systems, and record keeping
• Handle correspondence via email, phone, or in person with proper phone etiquette
• Assist with billing, invoicing, and bookkeeping tasks using QuickBooks or similar software
• Support office management functions including proofreading documents, organizing files, and managing supplies
• Provide administrative support such as typing reports, supporting customer support inquiries, and supporting personal assistant duties as needed
• Ensure the reception area remains tidy and organized at all times

Requirements

• Proven experience in office management, clerical work, or as a receptionist (medical or dental receptionist experience is a plus)
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
• Familiarity with QuickBooks and data entry processes
• Excellent organizational skills with the ability to multitask effectively
• Strong typing skills and attention to detail for proofreading and document management
• Exceptional customer service skills with professional phone etiquette
• Bilingual abilities are highly desirable to assist a diverse clientele
• Prior experience with calendar management and appointment scheduling software
• Ability to work efficiently in a fast-paced environment while maintaining accuracy and professionalism

This role offers an opportunity to be an integral part of our team by providing outstanding administrative support in a dynamic office setting.

Pay: From $11.50 per hour

Expected hours: 40.0 – 60.0 per week

Work Location: In person