Loan Operations Supervisor

Job Overview
We are seeking a detail-oriented and experienced Loan Operations Supervisor to oversee the daily functions of our loan processing team within the banking sector. The ideal candidate will possess strong knowledge of FNMA guidelines, underwriting, mortgage servicing, and loan origination processes. This role requires leadership skills to ensure compliance with federal regulations such as TILA and Fair Housing laws, while maintaining efficient operations. The Loan Operations Supervisor will play a critical role in managing loan documentation, credit analysis, and contract adherence to support our organization's commitment to excellence and regulatory compliance.

Duties

• Supervise and coordinate the loan processing team to ensure timely and accurate loan origination, underwriting, and servicing activities
• Oversee compliance with FNMA standards, Fair Housing regulations, TILA, and other federal lending laws
• Review and approve loan documentation, contracts, and escrow agreements to ensure accuracy and adherence to policies
• Conduct credit analysis to assess borrower eligibility and risk factors
• Monitor loan pipeline progress from application through closing, identifying bottlenecks or issues requiring escalation
• Provide training and mentorship to team members on loan processing procedures, mortgage servicing protocols, and regulatory requirements
• Collaborate with underwriters, loan officers, and other departments to streamline operations and improve efficiency
• Maintain detailed records of all loan transactions and ensure data integrity within the loan management system
• Ensure compliance with all banking regulations related to mortgage lending and financial services

Requirements

• Proven experience in loan origination, underwriting, or mortgage servicing within the financial services industry
• Strong knowledge of FNMA guidelines, TILA regulations, Fair Housing laws, escrow procedures, and contracts management
• Experience with credit analysis, loan processing software, and 10-key typing skills for data entry accuracy
• Familiarity with banking operations related to mortgage loans and basic math skills for financial calculations
• Excellent leadership abilities with experience supervising teams in a fast-paced environment
• Strong understanding of mortgage documentation requirements including escrow accounts and legal contracts
• Ability to interpret complex regulations and ensure organizational compliance
• Effective communication skills for training staff and collaborating across departments
• High attention to detail with excellent organizational skills to manage multiple priorities simultaneously

This position offers an opportunity to lead a vital segment of our organization's lending operations while ensuring regulatory compliance and operational excellence.

Pay: $45, $53,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person