Receptionist/Office Assistant

The receptionist is responsible for managing the front desk by greeting all persons that come through the front door and acting as an operator directing incoming calls during open office hours. The person occupying this position must be professional, organized, and knowledgeable of the inner workings of the Firm.

• Greet all incoming visitors and direct them to the appropriate person or department.
• Manage the telephone switchboard by answering all incoming calls and directing them to the correct person. This also includes placing calls on hold, transferring calls, and answering any questions about the company.
• Maintain the company calendar. This includes schedule, confirm, and cancel appointments for clients, patients, or office employees.
• Perform administrative duties such as making copies, sorting and filing paper documents.
• Answer all inquiries received through phone, email, or in person.
• Manage all mail that is received and sent. Incoming mail is sorted and delivered to the appropriate party and outgoing mail is packaged, stamped, and prepared for pickup by the courier.

Our receptionist is very important for the following reasons:

• Professionalism. The receptionist is the face of the company and is a direct representation of the company's reputation. This reflects in the receptionist's behavior, dress, and interpersonal relations.
• Communication. Receptionist duties require an immense level of communication through phone calls, correspondence, and face to face visits. The prospective receptionist should speak clearly and listen comprehensively.
• Organization. Time management, calendars, and administrative duties such as copying, sorting, and filing documents all require a substantial amount of organization skills.
• Customer Service. The receptionist is one of the first contacts a client reaches and the way customers are received reflects highly on the company. The receptionist may need to manage upset customers, uninformed callers, and new clients.

This position is OPEN for Full-time and Part-time applicants.

Job Types: Full-time, Part-time, Temporary

Pay: From $16.90 per hour

Expected hours: 20 – 40 per week

Work Location: In person