Technical Services Team Manager

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Birmingham Treatment Centre (PFI)
Permanent | Full Time (40 hours per week)
Salary: Competitive + benefits

PPP-IML is seeking an experienced Technical Services Manager to lead Mechanical & Electrical maintenance services at the Birmingham Treatment Centre. This is a key role within a live healthcare environment, responsible for delivering safe, compliant, and high-performing engineering services in line with PFI contractual requirements.

If you’re a technically strong M&E professional with leadership experience and a passion for quality service delivery, this is an excellent opportunity to join a well-established FM provider.

You will supervise a multi-disciplinary maintenance team and specialist service partners, ensuring the effective delivery of PPMs, reactive maintenance, and lifecycle works. Working closely with Trust stakeholders, contractors, and internal management, you will play a critical role in maintaining a safe, compliant, and fully operational healthcare facility.

• Lead and supervise on-site engineering teams and service partners

• Ensure all maintenance activities comply with Health & Safety legislation, Trust policies, and PFI contract requirements

• Deliver contractual KPIs, response times, and performance standards

• Act as Authorised Person, ensuring Responsible and Competent Persons are suitably trained and appointed

• Liaise with Trust and clinical teams to prioritise works and minimise disruption

• Manage permits to work and contractor activity on site

• Support lifecycle works, remedials, costing, and purchasing

• Produce technical reports and support continuous improvement initiatives

• Deputise for the Contract Manager where required

• Provide technical support across additional PPP-IML sites as needed

Essential

• NVQ / City & Guilds Level 3 (or equivalent) in Mechanical or Electrical Engineering

• IEE 18th Edition

• Experience in a healthcare, PFI, or similarly regulated environment

• Previous experience as a Responsible Person, Authorised Person, or Competent Person (M&E)

• Strong technical knowledge of M&E systems, PPMs, and reactive maintenance

• NEBOSH Certificate or working towards

• Full UK Driving Licence

• Confident communicator with strong problem-solving skills

Desirable

• FM service delivery experience

• Project delivery experience in commercial or industrial settings

• Asset management and condition reporting experience

• Additional Authorised Person certifications (Water, Working at Height, Mechanical/Electrical)

• Strong IT skills, including Microsoft Office

• Competitive salary and benefits package

• Stable, long-term PFI contract

• Opportunity to work in a critical healthcare environment

• Support for training, development, and professional progression

• Collaborative and experienced FM leadership team

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1201/ / /R/SU #PPP.IML

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength