Exam Room Assistant/Room Technician

East Chapman Veterinary Center is seeking a skilled veterinary assistant to join our team as a Room Technician The right candidate must be compassionate and uphold a high standard in providing excellent patient care and customer service. The veterinary assistant must be able to work efficiently and effectively both as a team player and independently, utilize down- time, and multi-task.

East Chapman Veterinary Center is a privately owned veterinary hospital located in the beautiful city of Orange, California. We proudly provide routine and emergency medical services as well as surgeries for small animal, exotic, and avian species. We boast a newly remodeled front lobby and recently purchased state-of-the-art medical equipment. Our beliefs and actions are focused on giving the best care to our clients, pets, and community. In line with our mission, we are heavily immersed in providing assistance and medical services to many animal shelters and animal rescues in the area.

Veterinary Assistant Responsibilities:

• Handles all client/patient communication during DVM exam
• Room clients and take history of patient
• Handle and restrain animals during examinations and procedures
• Enter doctors notes
• Creates and reviews estimates with client both in-person and over the phone
• Oversee and assist with treatment and diagnostics as approved by the client
• Fills prescription as directed by the DVM and as allowed by law
• Invoices services and products
• Discharges patient
• Reinforces the proper care and procedures that should be followed at home as directed by the veterinarian
• Triages incoming emergencies
• Utilize low stress handling techniques

Veterinary Technician Requirements:

• High school diploma or equivalent.
• Previous customer service experience, preferably within a healthcare setting.
• Proficient computer skills.
• Basic arithmetic skills.
• Excellent communication skills, both verbal and written.
• Strong affinity for animal welfare.
• Ability to multitask in a dynamic environment.
• Capacity to work efficiently during stressful situations.
• Ability to work shifts overtime or on weekends, as needed.
• Excellent organizational, time management, and multitasking abilities.
• Personable, empathic disposition.

Benefits:

• Health benefits including medical, vision and dental
• SIMPLE IRA
• Continuing education opportunities
• Employee pet discounts
• Paid time off
• Flexible schedule

And more

Job Type: Full-time

Pay: $ $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Why have you chosen to work in the veterinary field and, more specifically, why are you applying for this position?
• What is your ideal culture to work in?
• Give an example of a time when a client was difficult and how did you manage the situation?
• Have you ever worked with a patient in need of urgent medical care, but the clients were restricted financially? If so, how did you handle it?
• You have juggling multiple appointments, Two dogs are awaiting x-rays, and a coworker asks for help. How do you handle the situation?

Work Location: In person