Patient Relations LiaisonORANGE COUNTY HEALTH PSYCHOLOGISTS • Irvine, California, United States
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Patient Relations Liaison
ORANGE COUNTY HEALTH PSYCHOLOGISTS
- Irvine, California, United States
- Irvine, California, United States
Über
Benefits:
- Company parties
- Competitive salary
- Wellness resources
JOB SUMMARY:
Orange County Health Psychologists is seeking an experienced part-time Behavioral Healthcare Administrative Assistant to join our Admin Team at our main office in Irvine, California. Our highly regarded group practice of 60+ psychologists and therapists provides high quality behavioral health services at three locations in Orange County.
The successful candidate will be responsible for assisting patients with a warm, compassionate, and professional demeanor along with providing administrative support to a team of employee therapists. Support functions include facilitating inquiry calls, scheduling patients, verifying insurance benefits, submitting claims, posting payments, and following up on unpaid insurance claims all with a high degree of professionalism, attention to detail, and strong organizational skills. A knowledge of office and computer systems and procedures a must.
Knowledge or education in any of the following is a real plus: psychology, health care, medical billing, or bookkeeping/accounting. We also provide the opportunity to expand to additional roles and projects within the organization depending on an employee's interests, strengths, and skills sets.
This is a perfect position for a working mom, graduate school student, or others needing a part time work schedule. We offer competitive compensation and a positive, healthy work environment with a commitment to patient health and healing.
DUTIES & ESSENTIAL JOB FUNCTIONS: · Assist with new patient inquiries; assessing need and matching patients to the most appropriate provider
· Answer patient questions and provide information
· Track inquires to ensure that all callers have been helped on a timely basis
· Coordinate intake appointments to include scheduling and intake documents
· Input patient demographics and insurance information
· Call for verification of insurance benefits
· Provide support functions to a team of therapist providers
· Schedule appointments and manage providers' master calendars
· Prepare and submit insurance claims using CMS 1500 format
· Audit and correct all rejected claims
· Process credit card payments
· Post patient and insurance payments to medical office software program
· Manage A/R to include contact insurance companies to resolve billing issues
· Follow all regulations and guidelines set by HIPAA, Medicare, state programs, and licensing boards.
· Assist with bookkeeping tasks such as entering
Sprachkenntnisse
- English
Hinweis für Nutzer
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