Administrative Professional

Our law firm specializes in immigration. We are seeking a detail-oriented, bilingual (Spanish/English) Administrative Assistant to serve as a first point of contact for callers, provide Spanish–English translation and interpretation, support marketing and online advertising when call volume is low, and assist with day-to-day administrative operations of a busy immigration law practice. This is a fully remote role; candidates must have a quiet, professional workspace and reliable high-speed internet. Send us your resume today to become part of the team

Compensation:

$7.25 hourly

Responsibilities:

Client Communication & Intake

• Answer, screen, and route phone calls with professionalism and empathy.
• Conduct initial client screening/intake following firm protocols.
• Schedule consultations, manage calendars, and send confirmations/reminders.
• Provide timely, courteous follow-up and status updates to clients.

Translation & Interpretation

• Translate documents, emails, and client communications from Spanish to English and vice versa.
• Provide real-time interpretation for calls or virtual meetings, as needed.
• Maintain accuracy, neutrality, and confidentiality in all language services.

Marketing & Online Advertising Support

• Prepare and post approved content across firm social platforms (Google Ads, Facebook, etc).
• Track metrics (lead source, call volume, conversion) and suggest optimizations.

Administrative & Operations Support

• Manage shared inboxes, route messages, and maintain organized digital files.
• Update CRM/case management systems with accurate client data and notes.
• Generate and format documents, forms, and correspondence using templates.
• Assist with billing tasks (time entries, invoice preparation, follow-ups) as directed.
• Support special projects and other duties typical of a law office environment.

Qualifications:

Minimum Qualifications

• Bilingual fluency in Spanish and English, with strong verbal and written skills in both.
• 1+ year experience in administrative, receptionist, customer service, or legal support role.
• Strong phone etiquette, active listening, and client-service orientation.
• Proficiency with:
• Google Workspace or Microsoft 365
• Calendaring tools (e.g., Google Calendar, Outlook)
• Basic CRM/data entry
• Social media platforms; comfortable learning ad managers
• Typing speed and accuracy suitable for high-volume communication and data entry.
• Reliable high-speed internet and a quiet, professional remote workspace.
• Ability to handle confidential information with discretion.

Preferred Qualifications

• Experience in an immigration law firm or legal services setting.
• Familiarity with common immigration forms and terminology.
• Basic familiarity with Google Ads, Facebook Ads, etc.
• Experience handling high call volumes and managing priorities in a fast-paced environment.

Core Competencies

• Client empathy and professionalism
• Clear, accurate translation and interpretation
• Attention to detail and strong organization
• Proactive communication and teamwork
• Problem-solving and sound judgment
• Cultural competence and sensitivity

About Company

The Golden Attorneys is a respected law firm serving clients throughout South Florida. Our office is located on the pristine shores of Singer Island, one of Florida's most beautiful beach destinations, offering a unique work environment that combines professional excellence with the beauty of coastal living.

We recruit and retain talent. We want to hear from you. Salary is negotiable. Share your story with us today