General Building Maintenance Technician

Excel Property Management Maintenance 3 Technician

Revision Date: 12/16/2025

Job Title: EPM Maintenance 3 Technician

Department: Property Management

Exempt Status: Non-exempt hourly

Supervisor: Property Manager

Reports To: Property Manager

General Job Description:

The EPM Maintenance 3 Technician supports Excel Development Co., Inc.'s mission in housing individuals and families by providing routine and as-needed maintenance and repair services to EPM properties in order to maintain quality housing and pass Housing Quality Standard inspections. Maintenance Technician will prioritize work primarily via work order and will be responsible for general maintenance and will utilize a specialized contractor when needed.

To learn more about the mission and details of Excel Development please visit

Major Duties and Responsibilities:

• Perform unit repairs based on work orders received
• Remain familiar with all EPM buildings
• Assess work orders to determine scope of work
• Contact external contractors as needed for repairs not in the scope of EPM Maintenance staff
• Purchase supplies needed from supplier determined by Property Manager
• Maintain purchase log and/or receipts of supplies purchased
• Maintain empathy for- and understanding of SPMI population
• Exercise de-escalation tactics as needed when in contact with tenants or clients
• Adhere to safety protocol as established by Property Manager
• Communicate with Property Manager and Property Manager Assistant as required
• Work flexibly within a team in order to accomplish larger EPM goals
• Operate with professionalism and respect for tenants and neighbors
• Other duties as assigned by supervisor

Qualifications:

The ideal candidate will possess:

• Reliable transportation and proof of auto insurance
• Skills and knowledge of general building and unit repair and maintenance
• Ability to assess situations for safety concerns
• Capacity to make decisions within the scope of the position
• Understanding of the SPMI/homeless population
• Ability to prioritize and manage multiple tasks
• Commitment to the mission and values of Excel Development Co., Inc.

Physical Demands:

Sitting and standing for extended periods of time; lifting 75+ lbs.; walking; bending at the waist; dexterity of hands and fingers to operate a computer terminal; hearing and speaking to exchange information in

person or on the telephone; seeing to read and analyze data.