Customer Service/Barista

Job Overview:
We are seeking a customer-focused individual to join our team as a part-time Barista. As a Barista, you will be responsible for providing exceptional service to our customers. Must be able to communicate well, be honest, be on time, and be willing to grow with our company. Looking for a long-term employee not a seasonal position. We are a small staff of 5 and work closely on a daily basis.

Responsibilities:
- Provide accurate information about our products and services
- Assist customers with placing orders, and resolving any issues or concerns
- Utilize phone etiquette skills to ensure positive customer interactions
- Upsell products or services to customers when appropriate
- Provide suggestions for improvement to management
- Be on time

Experience:
- Previous experience as a barista is not a requirement, experience in customer service is preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and ability to think critically
- Ability to multitask and prioritize tasks in a fast-paced environment

Join our team of dedicated baristas who are committed to providing outstanding customer service, a friendly work environment, and a place where you can grow. Apply today

Job Type: Part-time

Pay: $ $21.00 per hour

Benefits:

• Flexible schedule
• On-the-job training

People with a criminal record are encouraged to apply

Application Question(s):

• How many hours a week are you seeking?
• What is your availability? Please be specific about any conflicts in scheduling, school schedule, or dates you will need off in the near future. (any is not a complete answer - This information is used to ensure your scheduling needs are something that will work with our small staff)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person