IT Technician/Service DeskAllied Staff Augmentation Partners • Moncks Corner, South Carolina, United States
IT Technician/Service Desk
Allied Staff Augmentation Partners
- Moncks Corner, South Carolina, United States
- Moncks Corner, South Carolina, United States
Über
No C2C Inquiries
Position Overview: ASAP is hiring on behalf of our client for an IT Technician to join the Technology Service Desk team within a large utility organization in South Carolina. This role provides hands-on hardware and software support to internal users while ensuring the reliability of desktop systems, mobile devices, and related technology equipment. The ideal candidate will bring strong customer service skills, solid technical troubleshooting ability, and a willingness to work onsite in a fast-paced support environment.
Key Responsibilities:
- Provide Tier 1–2 support for hardware, software, and general computer system issues via phone, ticketing system, and in-person assistance.
- Diagnose and resolve problems involving Windows operating systems, Microsoft 365 applications, network connectivity, printers, and mobile devices.
- Install, configure, reimage, and test PCs, laptops, and peripheral equipment.
- Troubleshoot and maintain printers, including break/fix tasks.
- Support mobile devices and assist with
Sprachkenntnisse
- English
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