Über
beverage, retail, and trip planning where applicable)/liliAssure prompt response to all sales inquiries and deliver a consultative, solutions-oriented sales experience/liliAsk questions, identify needs, and offer recommendations that maximize guest satisfaction and best utilize NOC lodging and recreational resources/liliCollect deposits and balance payments in a timely manner per NOC group payment policy/liliCollaborate with all NOC departments to ensure groups are supported appropriately from booking through arrival and post-trip follow-up/liliEmbrace all technology platforms necessary to book group reservations, manage accounts, and track sales performance/liliSupport NOCs Guest Relations Office as needed/liliOther duties as assigned/li/ulh3Qualifications/h3pstrongRequired/strong/pulliFamiliarity with outdoor recreation, travel, tourism, hospitality, and/or experience-based products/liliProven ability to build and maintain relationships with customers, leaders, and stakeholders/liliStrong interpersonal skills with a consultative, service-oriented approach/liliExcellent written and verbal communication skills (phone, email, and in-person)/liliStrong time management and organizational skills, with the ability to manage multiple accounts and deadlines simultaneously/liliComfort with proactive outreach, including prospecting and cold calling/liliProficiency in Windows and Microsoft Office (Outlook, Excel, Word)/liliAbility to learn and use reservation platforms, sales tools, and other technology systems/liliValid drivers license and clean driving record/li/ulpstrongPreferred/strong/pulliExperience using a CRM and maintaining accurate sales/activity records/liliDemonstrated sales success (meeting/exceeding goals; growing revenue, retention, and/or account size), tangible record of closing sales./liliExperience selling group experiences, travel, events, hospitality, or recreation products/liliAbility to identify and develop new group segments, partnerships, or channels/liliB.S./B.A. in Hospitality, Business, Marketing, or related field/li/ulh3Physical Requirements and Working Conditions:/h3ulliMust be comfortable sitting for long periods of time/liliMust be comfortable speaking with guests over the phone, via email, and in person/liliMust be comfortable working in an indoor office environment/li/ulh3Primary Work Location and Schedule:/h3ulliThis positions primary work location is NOCs Nantahala River Campus, but options available for hybrid work to the discretion of the Group Sales Manager/liliSchedule will generally be M-F with some evening or weekend hours possible based on business and/or position demands/liliOvernight or weekend travel for tradeshows possible/li/ulpThe above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position./ppPlease note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted./ppThe Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business./p/div
Sprachkenntnisse
- English
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