PROGRAM MANAGER SENIOR I

STD/ ASTD 23

Baltimore City

6776 Reisterstown Road

Baltimore, MD 21215

The main purpose of this position is to manage, direct, supervise, lead, and guide the activities and staff of the Program Services Branch, which supports the Division's executive and field staff activities, consistent with the Division's mission of making communities safer by providing levels of control of offenders through comprehensive case management and intervention strategies. The unit within Program Services / Office of Administration includes management information services, clinical services, policy development, performance measures, Public Information Act (PIA) Administrator, compliance and monitoring, contract compliance, budgetary oversite, external reporting, DPP Information Technology, and facilities. This position serves as a key advisor to the Director, participates on the Division's Executive Leadership Team, and handles special projects and grants.

This is a MANAGEMENT SERVICES position with the Department of Public Safety and Correctional Services. The incumbent serves at the pleasure of the appointing authority.

Review and Coordinate Unit Activities. Meet regularly with Program Services Branch staff to ensure that protocols, practices, and policies directly support field operations. Review unit operations and resolve any issues, concerns, or problems. Identify ways that units can work together to maximize Division operations and activities. Ensure that the preparation of the Division's policy and procedures are consistent with the Division's vision and mission.

Oversee the Division's Managing For Results Process (MFRV As part of the MFR process, create and manage a Performance Measures Committee within the Division that represents all Division operational units to develop performance measures within the Division. The Committee will meet regularly to identify appropriate performance measures at the Divisional and operational units level. This Committee will develop protocols in the areas of performance-based measures and managing for results, evaluate the Division's progress in meeting established performance measures, and make recommendations for improvements to meet performance measure objectives. Attend MFR training, draft MFR documents or reports for the Director, and maintain statistical MFR data. Obtain and review research on performance measures, managing for results, and quality assurance.

Oversee Grants/Special Projects. Acquire additional resources for the Division by researching and applying for federal and state criminal justice grants, which support and/or further the Division's mission. As appropriate, function as principle investigator/project manager on grants, such as the Center for Sex Offender Management (CSOM) Collaborative Program Planning Grant and HIDTA Treatment Grant. Initiate, work, develop, research, or take the lead on special projects for the Director, such as written or computerized presentations, special reports, memoranda of understanding, representation at meetings (such as at the HIDTA Executive Committee) and the like.

Manage Staff. Manage, direct, lead, supervise, and evaluate subordinate staff. Guide staff in meeting their units objectives and strategies. Assist staff in developing leadership among their own staff. Set staff performance standards, conduct performance evaluations, and recommend improvements in performance and/or specialized training. Nominate staff for awards or bonuses, as warranted. Conduct progressive discipline when needed. Review and approve time sheets and leave requests. Make hiring and termination recommendations to the Director. Interview, orient, and train new staff.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

Specific educational and experience requirements are set by the agency based on the essential job functions assigned to the position.

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
• Annual Leave - ten (10) days of accumulated annual leave per year
• Sick Leave - fifteen (15) days of accumulated sick leave per year
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
• Holidays - State employees also celebrate at least twelve (12) holidays per year
• Pension - State employees earn credit towards a retirement pension

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to or faxed to Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to referencing the recruitment number in the subject line. Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at

Kwanesha Lyle

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at or

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.