Leasing Consultant

 Leasing Consultant 

Primary Function: 

The Leasing Consultant is responsible for the leasing of apartments, processing applications and community outreach. The Leasing Consultant follows all policies and procedures established by the Community Manager and Lockwood Management. 

Typical Duties:  

· Take telephone inquiries from prospective residents, obtain information about prospects needs; describe apartment and community benefits, set appointments.  

· Greet and welcome prospective residents and complete the registration information card for each prospect. 

· Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates. 

· Lease apartments to qualified applicants in accordance with company procedures and Equal Housing Opportunity requirements.  

· Assist prospective resident and encourage the sale through closing the prospect, and then help them complete the resident application and verification forms. Obtain credit and other information as needed and forward to the Community Manager for
processing and approval.  

· Notify prospective residents of approvals and schedule move-ins and keep in contact with the prospect throughout the process. 

· Consistently follow up with prospective residents via telephone and e-mail.  

· Receive service requests and input into the computer system.  

· Demonstrate model apartment homes and market-ready apartments and community amenities. Maintain current knowledge of building amenities, local agencies and community resources, of interest to residents.  

· Inspect model apartment homes and market ready apartments, perform light cleaning, dusting, and vacuuming as necessary. Inform the General Manager of needed improvements and repairs.  

· Perform necessary paperwork correctly and in a timely manner. Responsible for completion of all necessary forms on new residents and recertification forms for existing residents.  

· Type lease and maintain lease records. Assist with lease renewals.  

· Receive and receipt all application fees, security deposits and initial rents.  

· Input deposits into the computer system as directed and physically take deposits to the