Room Attendant/Housekeeper

Job Responsibilities:

1. Display excellent customer relation skills and proactively greet guests warmly.
2. Use wheeled carts to transport linens, towels, toilet items, and cleaning supplies.
3. Thoroughly clean guest rooms, make beds, and sanitize bathrooms. Dust and polish furniture and equipment.
4. Replenish guest room supplies like drinking glasses, writing materials, and bathroom essentials.
5. Vacuum and clean rugs, carpets, upholstered furniture, and draperies.
6. Dust and polish furniture and equipment. Shine metalwork fixtures and fittings.
7. Wash walls, ceilings, woodwork, windows, door panels, and sills.
8. Empty wastebaskets, clean ashtrays, and dispose of trash and waste appropriately.
9. Maintain well-stocked, clean, and organized storage areas and carts.
10. Follow safety protocols to protect hotel and guest property; report any incidents of damage, theft, or lost items to supervisors.
11. Adhere to company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions to management; complete required safety training and certifications.
12. Perform any other duties as assigned.

Job Skills:

1. Ability to follow oral or written instructions accurately, often in a repetitive routine.
2. Consistent performance of repetitive tasks with precision.
3. Capability to lift, carry, or pull heavy objects using hands.
4. Service-oriented mindset—actively seeks ways to assist people.
5. Coordination skills—able to adjust actions in response to others' actions.

Job Qualifications: Describe the minimum qualifications necessary to fulfill the job responsibilities.

• Education: High School Diploma or equivalent preferred.
• Experience: Experience in the hospitality industry or other relevant cleaning roles is advantageous.