Sales Support Specialist

At Phoenix Consulting Group, our mission is clear and powerful: Helping Other People Every Day (H.O.P.E.).
We are dedicated to delivering personalized protection solutions that help individuals and families safeguard what matters most.

About the Role – Sales Support Specialist

As a Sales Support Specialist, you will work from our on-site office to support our sales team and ensure an exceptional experience for every client. You'll engage with clients through phone and video communications, assist with policy processes, and provide the operational support that keeps our sales pipeline running smoothly. There is no cold calling and no in-person appointments. You'll receive full training, hands-on mentorship, and the tools needed to succeed in a fast-paced, performance-driven environment.

What We Offer

• 100% commission-based compensation with strong residual income
• Earning potential:
• Year 1: $80K–$100K+
• Years 2–3: $150K–$250K+
• Leadership roles: $200K+
• Weekly bonuses + up to 16 annual performance incentives
• Achievement awards and recognition starting in your first year

What You'll Get

• Pre-qualified leads—individuals actively seeking coverage
• No cold calling, door knocking, or in-person sales activities
• Access to top-rated national carriers and market-leading products
• Continuous mentorship and training from high-performing leaders
• A collaborative, growth-focused office culture that invests in your development

Your Responsibilities

• Support Sales Producers by coordinating and organizing client consultations
• Assist clients via phone and video to gather necessary information and ensure a smooth application process
• Manage applications, renewals, policy updates, and service requests with accuracy and professionalism
• Maintain strong client relationships by delivering exceptional customer service
• Uphold the H.O.P.E. mission in every interaction and support a positive team environment

What You Bring

• Excellent communication and customer service skills
• Strong organizational abilities and attention to detail
• A self-motivated, coachable attitude with a desire to grow
• Comfort working in a 100% commission-driven structure
• Experience in sales support, customer service, or administrative roles (preferred but not required)

Why Join Phoenix Consulting Group?

If you're driven by purpose, passionate about supporting others, and motivated by unlimited earning potential, Phoenix Consulting Group offers a meaningful and rewarding career path. Your impact will be felt not just in the success of our team, but in the lives of the individuals and families we serve.

Apply today to become a Sales Support Specialist, and take the next step toward a career that makes a difference—for others and for your future.

Job Types: Full-time, Contract

Pay: $76, $90,704.00 per year

Benefits:

• Flexible schedule

Work Location: In person