Admissions Coordinator

Do you enjoy making meaningful connections and guiding families through important decisions?

We're looking for an enthusiastic and compassionate Admissions Coordinator to be the welcoming face of our community and ensure a seamless experience for new residents and their families.

As an Admissions Coordinator, you will be responsible for managing the admissions process from inquiry to move-in. You'll serve as a liaison between prospective residents, referral partners, and the care team—helping position our facility as a trusted and supportive option for skilled nursing and long-term care services.

Key Responsibilities

Admissions Management

• Respond to inquiries and referrals in a timely, professional manner.
• Coordinate admissions with the Central Intake Team and Post-Acute Liaisons.
• Ensure all required admissions documentation and system updates are completed accurately.
• Maintain tracking tools including lead boards and admission reports.
• Ensure rooms are clean, well-prepared, and welcoming prior to move-in.
• Facilitate the patient "tuck-in" process and concierge welcome experience.

Customer Experience & First Impressions

• Conduct informative and compassionate facility tours for prospective residents and their families.
• Oversee "curb appeal" of key public and tour areas.
• Recommend and coordinate updates to patient rooms and tour-ready spaces.
• Train team members on delivering exceptional tour and admission experiences.
• Serve as a positive ambassador of our care philosophy to all external audiences.

Sales & Relationship Building

• Execute internal and external marketing strategies to meet census goals.
• Build and maintain relationships with referral sources and community partners.
• Conduct weekly field visits and make targeted sales contacts.
• Create and distribute a weekly sales call schedule; document all outreach in CRM or contact logs.
• Maintain and update the priority referral