Regional Operations Manager

Now Hiring: Regional Director – East Bay Office
Immediate Need | Leadership Role with Real Impact

We are actively seeking a strong, decisive Regional Director to lead our East Bay Office during a critical period of growth. This is a high-responsibility leadership role for an experienced healthcare professional who thrives in fast-moving environments, takes ownership, and knows how to lead teams with clarity, urgency, and compassion.

Our clients and families depend on us every day—this role is not optional leadership, it is essential leadership. If you are a proven manager who can inspire accountability, drive results, and ensure operational excellence while maintaining heart-centered care, we want to speak with you now.

The Role

The Regional Director holds full operational responsibility for the East Bay office. You will lead and oversee a multidisciplinary administrative team responsible for:

• Care Management
• Client Scheduling
• Recruiting & Hiring
• Administrative Support

You are the point person for performance, communication, outcomes, and culture. This position requires confident decision-making, strong follow-through, and the ability to lead through constant change while maintaining high standards of care and compliance.

Key Responsibilities

• Provide hands-on leadership and daily oversight of East Bay operations
• Inspire, coach, and hold teams accountable for performance, communication, and results
• Ensure staffing, scheduling, and care delivery meet client needs and business objectives
• Exercise independent judgment within organizational guidelines, understanding the direct impact on client care, staff satisfaction, and revenue
• Anticipate problems, respond quickly to changes, and implement solutions without delay
• Maintain exceptional customer service standards for clients, families, and referral partners
• Foster a culture of servant leadership, professionalism, and urgency
• Collaborate closely with the Executive Team to support growth and operational stability

Required Qualifications

• Prior leadership experience in Home Care, Healthcare, Care Management, or Nursing (required)
• College degree in Home Care, Care Management, Nursing, or Geriatric Care OR High school diploma with formal medical/case management training and minimum 3 years experience in a senior care environment or comparable management role
• Proven experience managing teams for efficiency, accountability, and employee satisfaction
• Strong scheduling, operational planning, and problem-solving skills
• Ability to multitask, prioritize, and respond professionally under pressure
• Exceptional attention to detail and follow-through
• Superior customer service and communication skills
• Self-directed, decisive, and comfortable working independently
• Strong relationship-building and people leadership skills
• Demonstrated servant leadership mindset with a strong work ethic
• Solid working knowledge of medical terminology
• Proficient with MS Office and healthcare-related software systems

Why Join Us

• This is a key leadership role with immediate responsibility and visibility
• You will directly impact the lives of seniors, families, and staff every single day
• Join a team of high-performing professionals during an exciting growth phase
• Your leadership will shape the success and stability of the East Bay region

Apply Today

This position is being filled urgently. Qualified candidates are encouraged to apply immediately.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending