Office Manager

Job Title: Office Manager

Reports to: Regional Manager/Operations Manager

PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country. Specializing in family medicine and the Medicare population, we have grown to more than 50 clinics, 90 providers, and 500 employees spanning Florida, Georgia, South Carolina and Texas. Our goal is to guide our patients to healthy and enjoyable lives.

Our culture is to be intentionally kind to one another by treating each other with respect and empathy. The most impactful leadership lessons are taught by example. In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect we want to see, we lead by example throughout our organization.

Job Summary:

Office Managers oversee the completion of various administrative tasks with the practice concentrating on staff supervision, training, evaluating staff performance, scheduling staff for workflow, hiring/maintaining administrative team, maintain office budget, backing up all administrative positions in the office, coordination of all staff activity as well as the maximization of patient flow, productivity, and teamwork.

Duties/Responsibilities:

• Manage a team of administrative office staff including Medical Assistants, Front Desk associates, Scribes, Phlebotomists, etc.
• Manage day-to-day operations of the practice by planning, organizing, and managing time effectively to facilitate patient flow, billings, and scheduling.
• Ensure steady workflows and uninterrupted service to our patients.
• Ensure compliance with current healthcare regulations, medical laws, and high ethical standards.
• Work closely with our EHR and RCM departments to identify and resolve patient