Senior AI Developer

We are looking for a Senior AI Developer to join our growing team.

In this role, you'll drive the development of AI-powered product features for our all-in-one practice management platform serving health and wellness professionals. You'll be part of our AI and Product Platform team, where you'll have the opportunity to shape how we integrate LLMs and agentic AI into our platform to solve real customer problems.

We're not looking for someone to train models from scratch. We want a pragmatic problem-solver who's excited about what's now possible with LLMs—someone who has hands-on experience with prompt engineering, LLM orchestration, and building AI agents that actually ship to production. If you've been tinkering with agent frameworks, exploring tool use and function calling, or building systems that chain multiple AI capabilities together, we want to talk to you.

The ideal candidate is deeply curious about the rapidly evolving AI landscape, has strong product instincts, and thrives on turning emerging capabilities into features that make our customers' lives easier.

• Design and build LLM-powered features—from initial prototyping through production deployment
• Architect and implement agentic AI systems, including tool use, multi-step reasoning, and orchestration patterns
• Collaborate closely with Engineering, Product, Data, and Design to identify high-impact opportunities for AI integration
• Evaluate and integrate LLM providers, frameworks, and emerging tools (e.g., function calling, RAG pipelines, agent frameworks)
• Develop robust prompt engineering strategies and maintain prompt libraries as capabilities evolve
• Stay relentlessly current with the fast-moving AI space—new models, techniques, and paradigms—and translate that knowledge into actionable recommendations
• Champion AI best practices across the team, sharing learnings and helping others level up

• 8 years of software development experience, with recent hands-on work building LLM-powered features or products
• Practical experience with LLM orchestration, prompt engineering, and at least one agent framework or pattern (e.g., LangChain, LlamaIndex, CrewAI, custom implementations)
• Familiarity with RAG architectures, vector databases, embeddings, and retrieval strategies
• Experience integrating LLM APIs (OpenAI, Anthropic, etc.) into production applications—you understand token economics, latency tradeoffs, and how to build reliable AI systems
• Comfortable working across the stack; you can build the backend services, wire up the infrastructure, and collaborate on frontend integration
• Strong communication and collaboration skills, with a bias for clarity and action

At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.

Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.

Anticipated Base Salary Range (Canada): $175,000 – $195,000 /yr CAD

We take a holistic approach to compensation, combining salary, bonus, equity, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.

The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.

Comprehensive Benefits
We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.

Remote-First, Connected Culture
Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.

Wellness and Growth

• Unlimited vacation, built on trust, clear expectations, and real support for taking time off
• Company RRSP program with employer-matched contributions
• Comprehensive health and dental benefits from day 1
• $750 annual Health & Wellness Allowance
• $1,000 annual Learning & Development Allowance to support your growth
• $500 annual Home Office Allowance to set up a productive remote workspace
• Sprout Family: personalized support for family-building and fertility journeys
• Inkblot: confidential, digital mental health support from licensed professionals
• Company-wide holiday closure in December
• Regular virtual company-wide events, lunches, and team socials to stay connected