Principal IT Business Analyst
Heathrow Airport
- Hounslow, England, United Kingdom
- Hounslow, England, United Kingdom
Über
Responsibilities
To have a full understanding of business analysis resourcing, that understand the business issues and challenges, plus the skills available in the Business Analysis Community so that they can look to ensure that the right Business Analyst is assigned to projects.
Quality assures business analyst deliverables (those relating to requirements, benefits, use cases, benefits, business case etc) produced by Business Analysts (Heathrow and supplier) to ensure that they are consistent and complete, as well as reusing existing artifacts where appropriate.
Work with Business Analysts to identify the most appropriate tools and techniques to achieve the desired results and ensuring that these match the Heathrow standards.
On assigned programme(s) and projects use a wide variety of business analysis techniques and tools to successfully structure problems, elicit and document requirements, document as‑is and to‑be states, while ensuring traceability of requirements throughout lifecycle. Support the Delivery Lead in production of gateway deliverables, where required.
Building relationships with senior stakeholders and understand their business challenges to be able to drive out root requirements and shape feasible, pragmatic technology solutions that can deliver the desired business outcomes and contribute to the long‑term strategy at Heathrow.
Where required, the Principal Business Analyst will undertake Project and/or Programme activities as part of the wider Business Analyst resource.
Qualifications
Significant experience in requirements and analysis on large scale and/or multi project environments
Strong analytical and problem‑solving skills required, including a thorough understanding of how to interpret customer business outcomes and requirements
Strong stakeholder and relationship management skills, tactful diplomat, assists in the facilitation of team and client meetings and a team player working across multiple virtual teams
Great communicator (oral, written and presentation) able to deliver difficult/sensitive information to a diverse group including Executives, Managers, and Subject Matter Experts
Ability to respond to in a rapidly changing business environment and to successfully engage in multiple initiatives simultaneously and to prioritise work accordingly
Experience of the Azure DevOps toolset with the Modern Requirements extension
Desirable
Knowledge of the airport business and airline processes
Educated to degree level or equivalent
Ideally BCS Chartered Institute for IT Business Analysis Certifications or IIBA International Institute of Business Analysis Certifications
About Us There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.
Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
About the Team Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect.
Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.
Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.
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Sprachkenntnisse
- English
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