Sales Advisor - Inbound
First Fence Ltd
- Birmingham, England, United Kingdom
- Birmingham, England, United Kingdom
Über
Welcome to First Fence - where security meets innovation! As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations. Salary:
£30,900 p.a. plus potential bonus Hours:
45 per week Monday to Friday between 08:00-18:00, occasional Saturdays 08:30-13:00 Location:
Kiln Way, Swadlincote, Derby, DE11 8ED Benefits:
Bonus Structure
Position
Reporting to the Sales Manager, the post holder will play a vital role in the growth of the business. Working in a fast-paced environment as a member of the sales team, the post holder will meet the needs of existing clients and seek opportunities to extend our client base further. Processing a high volume of inbound sales calls, take orders, payments, and process sales. They will build strong customer relationships and maintain customer accounts which will include making outbound calls. The role is demanding as well as rewarding and therefore requires flexibility, drive, and initiative. Our rapid growth means that we currently operate from six locations - our main head office in Swadlincote in the East Midlands, Tipton in the West Midlands, Nottingham, Canvey Island, Bristol, and Glasgow.
Key Responsibilities
Utilise your excellent communication skills to process a high volume of inbound calls, effectively converting inquiries into sales.
Leverage your customer service skills and ability to build rapport to identify client needs and upsell additional products or services.
Employ your objection handling skills to address client concerns and secure business opportunities.
Maintain Strong Client Relationships
Build trust and rapport with assigned clients through effective communication (written and verbal).
Proactively reach out to clients, demonstrating your knowledge of their needs and offering solutions that contribute to their success.
Maintain accurate customer account information within the CRM (e.g., Salesforce) using strong attention to detail.
Optimise Sales Workflow
Utilise your organisational and time management skills to prioritise workloads, meet deadlines, and efficiently manage the sales cycle from initial contact to closing.
Collaborate effectively with the sales team to share best practices and contribute to a positive work environment (demonstrating teamwork and initiative).
Embrace Continuous Learning
Remain adaptable by quickly learning new systems (including in-house software) and keeping up-to-date with industry trends and departmental changes.
Proactively seek out opportunities to expand your knowledge and identify potential upsell opportunities, demonstrating a "can-do" attitude.
Other Information Join Us for a Career Beyond Ordinary! Discover a workplace that values your well-being and success. At First Fence, we are offering a lifestyle, not just a job.
Benefits Snapshot:
Cycle to Work Scheme
Discounts and Cash Back Benefits Platform
Holistic Wellbeing Platform
24/7 Employee Assist Programme
33 Days Annual Leave (inclusive of Bank Holidays)
Employee Product Discounts
Recognition Rewards
Ready for a career that cares about YOU? Apply now. We are committed to fostering an inclusive and diverse workplace with equal opportunities for career growth and development.
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Sprachkenntnisse
- English
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