Senior Total Rewards

WHO WE ARE  

HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we're passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage product.  
  

OUR VALUES, OUR PASSION

At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.  

• Customer-Focused. Passionate Advocates 
• Courage to Act. Do the Right Thing 
• One Team. One Vision 
• Think Long-Term. Ever-Evolving 
• Be Exceptional. Inspire Greatness

POSITION SUMMARY:

The role is accountable for the execution of complex HR operations and Workday processes, ensuring accuracy, compliance, and seamless daily HR service delivery. Is responsible of maintaining data integrity, monitoring integrations, and driving improvements through audits, testing, and system enhancements. Leads reporting, benefits administration, and time and absence providing clear guidance to internal customers.

MAJOR ELEMENTS OF THE ROLE:

HR Operations & Information Systems

• Execute and oversee complex Workday HRIS transactions (hires, transfers, terminations, compensation changes, LOA, organizational updates).
• Provide Tier support for Workday issues; troubleshoot and escalate to HRIS or vendors as needed.
• Support configuration updates, enhancements, and Workday releases (UAT, test scripts, validation).
• Monitor all HR related Integrations with third party vendors making sure that demographic and other data is working as expected.
• Create and maintain SOPs; deliver training to HR and business users.
• Conduct HR audits (data integrity, eligibility, access controls), maintain compliance documentation, and support privacy/security governance.

Reporting & Analytics

• Build and deliver Workday reports and dashboards (headcount, turnover, DEI, compliance, accruals, payroll reports, and others).
• Validate and reconcile data to ensure accuracy and maintain reporting standards.
• Collaborate with enablement of self-service analytics for HR and business leaders.
• Collaborate with finance to ensure headcount planning reflects budget and forecast.

Benefits & Time Management

• Manage benefits processes: enrolments, life events, and eligibility audits.
• Reconcile Workday benefits data with vendor files, resolve discrepancies, and collaborate with carriers/vendors for issue resolution and compliance.
• Subject matter expert and administrator for Workday absence (policies, calendars, schedules, overtime rules, exceptions).
• Train managers on time approvals, exceptions, and related processes.

SKILLS AND EXPERIENCE REQUIRED:
 Qualifications:

• Completed Post-secondary education
• Demonstrated progressive experience in HR Operations
• Proficient working knowledge of Workday  (business processes and HCM modules (Recruitment, Talent, Advanced Compensation, Time & Absence,  and/or report writing)
• Excellent reporting and data management skills including advanced knowledge of Excel
• Fully proficient in MS Office including MS Word, Excel and PowerPoint

Attributes

• Critical thinking skills and the ability to thrive in fast paced environments with multiple deliverables
• Excellent Customer focus
• Meticulous attention to detail and organizational skills
• Effective communication skills (both oral and written)
• Ability to operate with autonomy in an ambiguous setting

Working Conditions Unique to Job:

• Hybrid office environment, 3 days per week in office 

WHY WORK AT HOMEEQUITY BANK?

Great Environment

HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility – an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.

We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.
 

A Dynamic Culture – With People at the Centre  

We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including the Greater Toronto's Top Employers 2024,Waterstone Canada's Most Admired Corporate Cultures , the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023. 
 

Growth and Opportunities
We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and on-the-job training. We also encourage our employees to develop professionally and personally though a series of career developing programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development.

Celebrating Great Work and People

We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, we have created several programs that make it easy for our employees to say 'great job' to their colleagues and leaders.

From our Appreciate Program to the High Five Award Program and President's Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more.

Our Community Leadership Program recognizes employees who make a positive impact in their communities through volunteer work with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite local charity.

The Perks (for eligible employees)

• HomeEquity Bank offers a competitive total rewards package that includes:

• Extended health and dental benefits

• Employee & Family Assistance Program

• Employer-Matched Group Retirement Savings Plan

• Employee Share Investment Plan

• Well-being initiatives including: a wellness account; virtual self-care programs and extended mental health benefits

• Employee corporate discount for GoodLife Fitness 
   

HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Please note that our successful candidate is required to complete a background check.

Stay in the Know

Find out what we're up to online, and learn more about what makes HomeEquity Bank a great place to work:

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Join Us If you're ready to build the future of reverse mortgages, we want to hear from you.