Program Manager

We accept applications for open positions. We are an equal opportunity employer.

Empowering People's Independence (EPI), provides support for people with developmental disabilities, epilepsy, and brain injury through progressive, tailored care to improve their health, wellbeing, independence, and social inclusion.

Job Purpose

The primary function of this role is to oversee the day-to-day operations of assigned residential homes, manage a group of supervisors and ensure that program needs are being followed as per Office for People with Developmental Disabilities(OPWDD) and Department of Labor (DOL).

Essential Functions:

• Supervise and provide support for site supervisors daily.
• Maintain the health and wellbeing of the people supported by EPI.
• Participate in and monitor the planning and implementation of services.
• Report all policy violations to appropriate personnel.
• Ensure the development and implementation of policies and procedures; monitor, through the auditing process, all aspects of the program to ensure compliance of regulations; and monitor reports of all incidents or any other unusual events.
• Explore and develop opportunities to enhance and expand Empowering People's Independence.
• Ensure all employees are trained appropriately.
• Serve as on-call management on a rotating basis; responsible for direct care as required.
• Promote workplace safety.

Human Resources:

• Collaborate with Human Resources to recruit and hire for all vacancies.
• Ensure team is compliant in annual certifications.

Non-Essential Functions:

• Performs other duties as assigned by Associate Director and/or designee within scope of practice.
• Participate on various committees as able.

Compliance:

• Must maintain confidentiality and exercise discretion concerning all business-related matters, includes but not limited to board/vendors/donors' names, investigations, finance, operations, and employee relations matters.
• Must complete specific company required trainings as mandated by our governing agency, Office for People with Developmental Disabilities (OPWDD), at time of hire and annually thereafter.
• Must adhere to all departmental /company policies & procedures at all times & ensure compliance with direct report.

Education and Experience

Bachelor's Degree preferred in a related field and experience in the human service field or minimum High

School degree with 3+ years' experience in human service or related field.

Supervisory Experience:

Min 2 years experience in supervisory role to include; performance management, coaching, and performance reviews.

Qualifications:

• Must possess and maintain a valid NYS Driver's License-a vehicle is required for business travel.
• Mature interpersonal/professional skills to effectively collaborate, resolve issues, maintain confidentiality, and use poise, tact, and diplomacy during difficult and/or stressful situations .
• Demonstrated ability to read, write and speak English.
• Proven ability to work in a challenging environment, with demonstrated ability to manage multiple tasks, and customer requests, while meeting deadlines
• Strong working knowledge of Microsoft programs to include Email, Word, Excel, PowerPoint, Teams ,

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to talk, hear, stand, walk, and/or sit for extended periods of time; may have to twist, bend, use hand to finger, stretch with hands and arms.
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• May be exposed to strong odors from time to time and varied weather.
• Must be able to lift,