Residential Sales Associate

CertaPro Painters of Roanoke, VA is seeking a Residential Salesperson with a consultative (not pushy) home services sales approach to help homeowners with their painting projects. You'll meet with clients in their homes, prepare quotes, and guide them through their interior and/or exterior painting purchase journeys.

Please only apply if you can commute to the Roanoke area within 30 minutes.

Why this role is different:

This is not a high-pressure sales job. You'll have goals to meet, but success here comes from being organized, conscientious, and genuinely good with people, not from being pushy.

• No degree required. Most of the skills for this job aren't learned in a lecture hall.
• Sales experience preferred.

Before you apply, make sure the following describes you:

Please apply only if the following describes you:

• Can manage a steady flow of leads
• You communicate clearly, confidently, and professionally
• You can handle rejection and move on quickly
• You stay calm when issues occur and address them directly
• You like following a sales process but are also adaptable to change
• Can work independently without supervision or motivation
• You stay organized with notes, follow-ups, and use a CRM consistently
• You make decisions and respond quickly to questions and issues
• You don't shy away from resolving issues and are accountable when they occur
• You take the time to double-check details to avoid mistakes
• You are warm, self-motivated, and enjoy being on the go all day

What you'll do:

• Build rapport with customers.
• Use our software to prepare accurate quotes (we'll train you and it's straightforward).
• Use or CRM to document customer preferences
• Listen carefully to customer needs and ensure details are passed on to painters.
• Be punctual and follow up after every appointment.
• Stay resilient: our salespeople close about 50% of the quotes they give.
• Be thorough: include every detail of the project in your proposals.
• Respond quickly. Our culture values proactivity, urgency and responsiveness.
• Uphold our service-first mindset: We work hard to deliver what we promise.
• We value humility. You'll work collaboratively, listen first, and let the customer's needs guide the process.
• About 80% of Leads are provided, but you will also be expected to pursue self-generated leads.

What we offer:

Compensation $65,000–$90,000+ (includes a base salary plus commission)

• First-year rookies typically earn ~$65,000 (base + commission).
• Experienced reps typically earn ~$100,000 in their first year (base + commission)

Benefits & Perks

• Company car that you may take home - plus 100% gas reimbursement
• 401K
• 2 Weeks PTO per year, accrued monthly
• 7 Paid holidays
• Bonus for selling beyond your goal
• Laptop, iPad and cell phone provided
• Health insurance
• Professional development opportunities
• A fantastic culture: hardworking, supportive, and kind teammates.
• Outstanding reputation: 4.8/5 Google rating (based on 300+ reviews) makes selling easier
• CertaPro Painters is the official sponsor of the Big South Basketball Conference, adding to our local reputation.

Schedule

• Monday through Friday, with rotating Saturdays and evenings to accommodate customer needs.

Job Type: Full-time

Pay: $65, $90,000.00 per year

Benefits:

• 401(k)
• Cell phone reimbursement
• Company car
• Health insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Professional development assistance

Work Location: In person