Manager, Driver Operations, Road Transport US

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Job area: Managerial

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: Fort Worth, TX

Division: Road
Job Posting Title: Manager, Driver Operations, Road Transport US
Time Type: Full Time

Summary
The Manager, Driver Operations oversees daily transportation operations across multiple locations, leading drivers and support staff to ensure safe, efficient, and high-quality service. This role manages operational performance, supports client needs, and ensures compliance with SOPs, safety standards, and corporate policies. The Manager drives continuous improvement, supports P&L goals, and partners with internal teams and external stakeholders to enhance productivity, service delivery, and the overall driver and client experience.

Duties and Responsibilities

People Management

• Leads and supports both drivers and operations/support staff by setting clear goals, communicating priorities, and aligning the team with department objectives.
• Hires, trains, develops, and retains team members to maintain a fully staffed, high-performing department.
• Provides ongoing coaching, mentoring, and timely performance feedback.
• Ensures all staff—drivers and operations—are properly trained and consistently follow SOPs, corporate policies, and quality standards.
• Monitors performance and addresses gaps to maintain efficiency, safety, and compliance.
• Provides coverage for team absences to support operational continuity.
• Encourages innovation and continuous improvement across all roles.
• Models and promotes DSV's corporate values in daily interactions.
• Develops succession plans and training initiatives to support long-term departmental sustainability.

Client Relationship

• Develops relationships with clients and serves as an escalation point as needed.
• Manages third party service providers to ensure world class, seamless service delivery to the clients.
• Engages with clients regarding non-