Dental Insurance Coordinator

We are looking for a Dental Insurance Coordinator to join our team

Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.

JOB PURPOSE:
The Insurance Coordinator is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible.

ESSENTIAL FUNCTIONS:

• Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily
• Verify insurance benefits and follow up on claims
• Ensure patients are comfortable while in the office
• Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing
• Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable)
• Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier
• Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding