Assistant Grocery Manager

DUTIES AND RESPONSIBILITIES Customer Service & Sales

• Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast and friendly service.
• Assist customers by making product suggestions.
• Engage in suggestive selling and other sales techniques (phone, intercom, one-on-one).
• Answer and respond to incoming calls; resolve customer complaints and report to Store Director as needed.

Store Operations

• Responsible for total store operations in the absence of the Store Director.
• Assist with planning daily operations and monitoring production processes for profitability.
• Build grocery displays; rotate and discard outdated or spoiled products.
• Ensure cleanliness of work area and department.
• Implement effective promotional and seasonal displays.
• Assist with coordinating grocery sales promotions.
• Ensure merchandise is correctly priced and displayed; maintain clean and organized shelves.
• Follow and maintain department standards and requirements.

Staff Management

• Monitor employee productivity.
• May schedule employees to ensure adequate coverage and service levels.
• Possess specific knowledge of duties performed by all department employees (including opening/closing, dairy, and frozen).
• Schedule, supervise, train, and assign duties to department employees.
• Train employees on store policies, sales, and record-keeping procedures.

Compliance & Safety

• Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
• Ensure proper code dating for all products within the department.
• Comply with all workplace safety rules and regulations.

Inventory & Financial Control

• Prepare sales and inventory reports; conduct physical inventory every 6 months.
• Control inventory to ensure adequate product quantity, quality, and freshness.
• Maintain inventory levels according to division directives; stock and rotate products.
• Assist with ordering grocery products and maintaining inventory levels per division guidelines.
• Supervise reclamation processing and maintain orderly backroom and grocery department conditions.
• Control shrink and costs.

Equipment & Technology

• Implement correct product preparation techniques.
• Operate related equipment: pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine.

Other Responsibilities

• Perform all job duties safely, accurately, and with honesty and integrity.
• Other necessary and required duties.

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.

• For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.