Hostess/Cashier

Overview
We are seeking a friendly and efficient Host/Cashier to join our team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience. Your ability to communicate effectively and provide exceptional customer service will be key to enhancing guest satisfaction and loyalty.

Duties

• Greet guests warmly upon arrival and guide them to their tables.
• Manage the seating chart to optimize table turnover while maintaining guest comfort.
• Take orders accurately using the Point of Sale (POS) system and process payments efficiently.
• Assist guests with inquiries about the menu, specials, and restaurant policies.
• Maintain cleanliness and organization of the front-of-house area, including menus and waiting areas.
• Collaborate with kitchen staff and servers to ensure timely service delivery.
• Handle guest complaints or concerns with professionalism and a focus on resolution.
• Support other team members as needed in various capacities within the restaurant.

Skills

• Proficiency in using POS systems for order entry and