Platform Software Engineer III

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorganChase within the Consumer and Community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firms business objectives.

Job Responsibilities

• Executes software solutions, design, development, and technical troubleshooting, thinking beyond routine approaches to build solutions or break down technical problems.
• Creates secure, high-quality production code and maintains algorithms that run synchronously with appropriate systems.
• Produces architecture and design artifacts for complex applications, ensuring design constraints are met by software code development.
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets to drive continuous improvement of software applications and systems.
• Proactively identifies hidden problems and patterns in data, using insights to improve coding hygiene and system architecture.
• Contributes to software engineering communities of practice and events that explore new and emerging technologies.
• Adds to a team culture of diversity, opportunity, inclusion, and respect.
• Designs, builds, and maintains a scalable, reliable GraphQL platform with strong performance and high availability.
• Develops observability and alerting solutions to monitor platform health and proactively resolve issues.
• Automates CI/CD pipelines and standardizes infrastructure processes to streamline developer workflows and reduce manual effort.
• Creates intuitive self-service features for developers to access, manage, and integrate platform services.

Required Qualifications, Capabilities, And Skills

• 3+ years of professional experience in software engineering, with a focus on building platforms.
• Skilled in scripting and automation using Bash, Groovy, or similar languages.
• Hands-on experience using Terraform for infrastructure management.
• Practical knowledge of containerization and orchestration technologies, including Docker and Kubernetes.
• Understanding of RESTful and GraphQL service concepts.
• Familiarity with CI/CD tools.
• Familiarity with version control systems (Git or Bitbucket) and experience with at least one modern monitoring tool such as Splunk, DataDog, Dynatrace, or CloudWatch.
• Familiarity with OAuth 2.0 and secure authentication and authorization practices.
• Strong attention to detail in documenting processes, developing runbooks, and illustrating architectures for team use.
• Excellent communication, analytical, and problem-solving skills.

Preferred Qualifications, Capabilities, And Skills

• Experience building and maintaining GraphQL platforms.
• Experience working with cloud environments (AWS preferred).
• Familiarity with AWS deployments (EKS, ECS Fargate), IAM Roles, and Security Groups.
• Knowledge of AWS services such as S3, RDS Aurora Postgres, MSK, VPC, CloudWatch, X-Ray, ElastiCache-Redis, and KMS.
• Familiarity in at least one programming language, preferably Java or Rust.
• Experience setting up observability solutions (metrics, logging, alerting) and automating CI/CD pipelines for platform components using Jenkins and Spinnaker.
• Experience or interest in GraphQL Federation, entities, schema governance, architecture, and developer tooling.