Medical Assistant

Position Overview

Plays a vital role in supporting providers and ensuring the smooth operation of clinical and administrative functions. This role combines patient care assistance with clerical responsibilities, contributing to efficient, compassionate, and excellent healthcare services.

Key Responsibilities

• Prepare patients for examinations, record vital signs, and update medical histories.
• Assist providers during examinations and minor procedures.
• Administer medications or injections as directed by providers (if certified).
• Collect and process laboratory specimens, perform basic lab tests, and record results.
• Ensure exam rooms are clean, organized, and properly stocked.

Administrative Support

• Schedule and confirm patient appointments.
• Manage patient check-in/check-out process.
• Verify insurance information and process billing/claims as needed.
• Maintain accurate and up-to-date patient records in the EMR system.
• Handle phone calls, messages, and patient inquiries promptly and professionally.

Patient Care & Communication

• Provide patients with instructions regarding medications, procedures, or follow-up care.
• Maintain confidentiality and comply with HIPAA regulations.
• Demonstrate compassion, respect, and professionalism in every interaction.

Qualifications

• High School Diploma or equivalent required; completion of a Medical Assistant program preferred.
• Current certification (CMA, RMA, or equivalent) preferred but not always required.
• CPR/BLS certification required (or ability to obtain within 90 days).
• Experience in a clinical or healthcare setting preferred.
• Proficiency with EMR systems and basic computer applications.

Skills & Competencies

• Strong interpersonal and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and organizational skills.
• Commitment to patient-centered care, compassion, and teamwork.

Work Environment

• Clinical setting with direct patient interaction.
• May involve standing for long periods and occasional lifting of up to 25 lbs.
• Compliance with infection control and safety standards required.

Shiloh Health Values

At Shiloh Health, we are committed to providing compassionate, excellent, and presence-driven care. Our medical assistants embody our values of compassion, respect, integrity, communication, and excellence in every patient interaction.

Job Type: Contract

Pay: $ $110.00 per hour

Benefits:

• Flexible schedule

Work Location: In person