Purchasing, Receiving,

Every great retail shop relies on an invisible hero: the person who keeps the back room humming, the shelves stocked, and the numbers straight. We're looking for that hero.

This role blends purchasing, receiving, inventory accuracy, curated product preparation, and product warranty processing. If you thrive on organization, accuracy, follow-through, and the satisfaction of a fully functioning system, you will excel here.

What You'll Do -

Purchasing & Vendor Coordination

• Maintain healthy inventory levels by ordering fabric, notions, accessories, machines, parts, and supplies.
• Track open purchase orders and follow up with vendors regarding delays or shortages.
• Analyze sales trends to prevent overstocking and out-of-stocks.
• Build strong vendor relationships to ensure accuracy, timeliness, and competitive pricing.

Receiving & Inventory Integrity

• Receive shipments with accuracy: verify product, quantities, pricing, and condition.
• Enter inventory into the POS system quickly and correctly.
• Manage freight discrepancies, missing items, and returns/credits.
• Maintain a tidy, well-organized receiving area that supports efficient operations.

Product Warranty Processing

• Submit product warranty claims for parts and labor using proper documentation.
• Track claim approvals, denials, credits, and follow-up requirements.
• Maintain warranty logs and digital documentation.
• Coordinate with the service technician on parts usage and machine details to ensure accurate submissions.

Curated Kits, Bundles & Product Inserts

• Price curated kits and bundles based on cost and margin goals.
• Create clear kit inserts using approved templates.
• Ensure all curated products are entered, labeled, and prepared for the sales floor.

Customer Special Orders

• Manage special orders from initial entry through receiving.
• Submit special order requests to vendors and track shipment status.
• Communicate order progress updates to the Shop Manager as needed.
• Ensure accurate documentation and proper storage of special orders once received.
• Notify the Shop Manager immediately when an order arrives so customer pickup can be coordinated.

Operational Support

• Assist with inventory planning, stock rotation, and replenishment.
• Participate in inventory counts and cycle counts.
• Support shop events, promotions, and seasonal resets as needed.

What You Bring

• 2+ years of purchasing, receiving, or inventory management experience (required).
• Strong computer skills: POS systems, Microsoft Excel/Word/Outlook/Teams.
• Ability to calculate costs, maintain pricing accuracy, and interpret invoices.
• High attention to detail and ability to maintain accuracy in repetitive tasks.
• Strong communication and follow-up habits.
• Ability to lift up to 30 lbs and move inventory carts.
• Familiarity with quilting or sewing products is preferred, but not required.

Who Thrives in This Role

• Someone who enjoys structure, consistency, and process.
• Someone who finds satisfaction in accuracy and organization.
• Someone who can manage multiple timelines and keep follow-up tasks on track.
• Someone who is comfortable working behind the scenes as a critical part of shop success.

This Job Is Not for Everyone

This role will be challenging for anyone who:

• Dislikes repetitive or detail-heavy work
• Struggles with organization or follow-through
• Avoids documented procedures
• Feels overwhelmed by tracking multiple vendor and warranty processes

Job Type: Full-time

Pay: $ $21.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Application Question(s):

• Can you lift 30 lbs consistently?
• Do you currently operate your own quilting or sewing-related business?
• Do you have schedule restrictions preventing weekend rotation?

Experience:

• Purchasing & Receiving: 2 years (Required)

Work Location: In person