Engagement Specialist

Delicious Food and Meaningful Careers

At the heart of our company is a deep passion for creating fresh, healthy, and artisan-quality food that brings people together. We honor the craft of artisan cooking using scratch-made stocks, hand-chopped herbs, and only the highest-quality ingredients complemented by cutting-edge technology. This allows us to deliver consistently safe, exceptional products on a large scale.

But it's not just about the food. Our culture is built on principles that shape how we grow, both as individuals and as a team. One of our core values, Honoring Development, guides us to actively seek out, celebrate, and nurture one another's talents, strengths, and interests. By fostering each other's growth, we strengthen our relationships and capabilities, driving both personal and professional success.

We also believe in Honoring Each Other. We surround ourselves with passionate people who share our love for great food. Through mutual respect and collaboration, we create an environment where employees are empowered to thrive, building trusting, and rewarding relationships with our clients, partners, and one another.

If you're looking for a place where your skills, passion, and ideas can flourish, we invite you to explore the opportunities available within our dynamic and supportive team.

Job Summary

Hybrid Schedule
: Remote position with 2–3 days per week in office or local studio expected.

The Digital Engagement Analyst is responsible for executing, optimizing, and analyzing Kettle Cuisine's digital marketing initiatives across web, social, Microsoft Teams, and digital asset platforms. This role drives customer engagement strategy through data insights and ensures that content and campaigns deliver measurable results that inform future marketing direction. Partnering with the Kettle Cuisine creative team, this role ensures a cohesive, engaging, and data-informed digital presence across all customer touchpoints.

Duties and Responsibilities

• Collaborate with the Creative Team to ensure all digital content is on-brand, consistent, and aligned with business objectives.
• Direct the creation and management of photography and video assets by developing briefs, coordinating shoots, and ensuring outputs align with engagement strategy.
• Track and analyze performance across digital channels (web & social) and customer engagement events (trade shows & conferences).
• Develop and maintain PowerPoint templates and digital presentation tools that reflect brand standards.
• Maintain and monitor digital brand standards across web, social media, Microsoft Teams, and other digital platforms.
• Translate analytics into insights and recommendations to inform future digital engagement strategy.
• Analyze retail POS data and customer purchase trends to identify insights that may inform digital engagement strategies and cross-channel opportunities, should Kettle Cuisine enter or gain access to such platforms.
• Provide consultative, data-informed recommendations to private label partners regarding best practices in e-commerce and omni-channel marketing.

Required Skills

• Bachelor's degree in Marketing, Digital Media, Communications, or related field.
• 2–4 years of experience in digital marketing and analytics with proven ability to measure engagement and ROI.
• Strong experience in digital content creation, including:
• Graphic design for web, social, and presentations (PowerPoint).
• Photography and videography for social media and digital campaigns.
• Proficiency in digital content creation tools, including
• Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, Lightroom)
• Canva or equivalent platforms for quick-turn social and presentation design
• Video editing experience (Premiere Pro, DaVinci Resolve, or CapCut) with ability to adapt to emerging platforms
• Ability to direct and manage photography and video shoots, including developing briefs, capturing in-house content, and coordinating with external vendors for larger projects.
• Proficiency in analytics tools such as Google Analytics and native social platform dashboards (LinkedIn, Instagram, YouTube, etc.) to evaluate performance and inform strategy.
• Experience with digital brand governance — maintaining consistency across platforms while supporting creative evolution.
• Strong project management and organizational skills; ability to prioritize and meet deadlines.
• Excellent written and visual communication skills with the ability to translate data into actionable insights.
• A passion for food and culinary storytelling, with an eye for creating content that reflects the brand's premium positioning.

Working Conditions

• Hybrid, office-based role with an expectation of 2–3 days per week in the office or local studio to support digital strategy.
• Less than 10% travel expected for events or meetings

Americans with Disabilities Act

Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

Core Values

Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day.

Honor Food
We create and produce the best tasting, safest, all natural recipes that strive for perfection in every batch, from bench to kettle

Honor Each Other
We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners

Honor Development
We recognize and nurture each other's talents, strengths and interests in order to further strengthen and grow our team

Honor Innovation
We continually strive for creative and sustainable ways to achieve excellence

Pay Range for Digital Engagement Analyst

The Digital Engagement Analyst base pay range $70, ,000 USD/annually. The listed salary range represents Kettle Cuisine's good faith estimate for this position and represents the minimum and maximum for new hire salaries for the Lynn, MA location only. Ranges will be reviewed on a regular basis. An employee's rate of pay within the range is determined by their qualifications, relevant experience, and demonstrated performance over time. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. The Digital Engagement Analyst position is eligible for our comprehensive benefits package and is eligible for the annual discretionary bonus program up to 10%. Kettle Cuisine and all its legal entities comply with all federal, state, and local minimum wage laws.