Retail Store Manager

Retail Store Manager oversees the operations of one of our retail locations. They are responsible for managing the staff, inventory, and finances of the store, as well as providing excellent customer service to our valued customers. The ideal candidate will have experience in retail management and a passion for the tobacco industry.

Responsibilities:

• Recruit, interview, select and retain top talent.
• Motivate, coach, develop, lead, and train the store employees on an ongoing basis.
• Create opportunities to develop team's product knowledge to be the expert.
• Develop team selling skills in order to meet or exceed sales goals.
• Manage and supervise a team of retail employees, including scheduling and performance management.
• Promote company policies and procedures and ensure all employees comply.
• Guides team to identify, recommend and implement changes to improve productivity.
• Sets clear performance expectations and ensures store team is trained in sales, customer service, and operations to meet company standards.
• Communicates priorities and sales driving information effectively to ensure store employees are equipped to maximize business opportunities.
• Maintaining a clean, safe environment by complying with all health and sanitation procedures
• Ensure the store is properly stocked with inventory and manage inventory levels and product ordering.
• Obtain product knowledge about all products as well as awareness of current product launches and promotions.
• Create relationships with customers in order to suggest products.
• Meet or exceed store sales and operational goals.
• Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, cash reconciliation, and